Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview Overview Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of The Elms Hotel and Spa? If so, then The Elms Hotel and Spa could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. We are looking for a highly motivated, customer-focused Food Runner to join our team! The Food Runner is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Food Runner, it is your responsibility to ensure the correct food items get delivered to guests in a timely manner, communicating with the kitchen team as necessary, and assist in maintaining the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables. This individual will need to be quick on their feet and have an engaging attitude. Your role: Deliver food orders from the kitchen to customers’ tables rapidly and accurately. Act as the contact point between the Front of the House and Back of the House staff Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies) Ensure food is served in accordance with safety standards (e.g. proper temperature) Check in with customers and take additional orders or refill water, as needed. Remove dirty dishes and utensils. Answer guests’ questions about ingredients and menu items Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) Qualifications Qualifications A minimum of one year experience in a Hotel is preferred Must have flexible night and weekend availability to fulfill this role. Require excellent communication skills, both verbal and written. Must be able to lift 30lbs + on a regular and continuous basis. Stand/Walk for 6+ hours. Ability to communicate effectively in the English language.