CAIRO, Egypt
119 days ago
Food & beverages Operation Supervisor
Country Egypt Location Egypt Workplace location CAIRO-CORNER STR 254 & 206(EGY) Employer company TotalEnergies Marketing Egypt Domain Operations, Sales Type of contract Regular position Experience Minimum 6 years Candidate Profile Bachelor’s degree / university graduateExcellent communication skills.Strong client relationship.High sense of responsibility, accountability, and accuracyAbility to build strong and professional working relationship with TOM Card customersStrong Analytical skills & can work easily with numbers.Fluency in English. Activities

Job's scale

HACCP trainer – food safety implementerHygiene staff training (on-site – ACADEMY training).Partners knowledge and on-site training.F&B daily operation (ordering - supply - Stocks).Manager a zone with all full-fledged concepts directly operated by the company (TBS food + Starbucks on the Go concepts TC).Categories of products handled: bakery, sandwiches, salads, hot and cold beverages.Develop FB offers in all retail (140 shops)High visibility project; strong relationship with all F&B partners and suppliers.Review COCO & CODO shop (operations - Planogram - Merchandising - Display – food safety

Activity

HACCP Compliance: Ensure adherence to HACCP procedures in all networks.F&B Operations: Oversee all on-ground F&B operations, including ordering, stock management, staff training, and daily needs.Field Presence: Maintain a field presence for four days per week.Audit Scores: Achieve target audit scores of 90% in A sites, 85% in B sites, and 80% in C sites.F&B Standards: Implement and maintain 100% F&B standards.Staff Development: Conduct monthly staff technical training, evaluations, and promotions.F&B Planograms: Implement and adapt F&B planograms to all sites based on offer guidelines.Concept Standards: Ensure correct implementation of TBS, STX, and TC concept standards according to contract terms.Inventory Management: Reconcile F&B stocks monthly and integrate inventory data.Customer Service: Manage customer complaints and emphasize staff attitude and upselling techniques. Context & Environment

Job's scale

HACCP trainer – food safety implementerHygiene staff training (on-site – ACADEMY training).Partners knowledge and on-site training.F&B daily operation (ordering - supply - Stocks).Manager a zone with all full-fledged concepts directly operated by the company (TBS food + Starbucks on the Go concepts TC).Categories of products handled: bakery, sandwiches, salads, hot and cold beverages.Develop FB offers in all retail (140 shops)High visibility project; strong relationship with all F&B partners and suppliers.Review COCO & CODO shop (operations - Planogram - Merchandising - Display – food safety

Activity

HACCP Compliance: Ensure adherence to HACCP procedures in all networks.F&B Operations: Oversee all on-ground F&B operations, including ordering, stock management, staff training, and daily needs.Field Presence: Maintain a field presence for four days per week.Audit Scores: Achieve target audit scores of 90% in A sites, 85% in B sites, and 80% in C sites.F&B Standards: Implement and maintain 100% F&B standards.Staff Development: Conduct monthly staff technical training, evaluations, and promotions.F&B Planograms: Implement and adapt F&B planograms to all sites based on offer guidelines.Concept Standards: Ensure correct implementation of TBS, STX, and TC concept standards according to contract terms.Inventory Management: Reconcile F&B stocks monthly and integrate inventory data.Customer Service: Manage customer complaints and emphasize staff attitude and upselling techniques.
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