Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts, and lush jungles, Anantara welcomes guests for journeys rich in discovery.

This position is listed for Award-winning Qasr Al Sarab Resort by Anantara. By joining us you will be a part of one of the world's most luxurious resort's team. Join Us and Grow with Us. 

Job Description

To deal efficiently and politely with all telephone, email, internet, "in person" and Anantara App enquiries

To ensure that all reservations are recorded with full and clear information and placed in the system promptly

Upselling private dinner and restaurant offer

To create daily floor sheet detailing reservations

To have an in-depth knowledge and understanding of the operations including all F&B menus to ensure promptness customer enquiry response

Lias all F&B related operations to all Restaurant Managers and/or F&B Manager for any changes, challenges and special events

QualificationsAt least 1 year experience in the same role in a luxury resort or hotelPassion for leadership and teamworkEye for details to achieve operational excellenceExcellent guest service and upselling skillsGreat communication skills

Additional Information

To be able to relocate to remote resort location.