Maseru, Maseru, Lesotho
3 days ago
Food & Beverage Manager

Company Description

Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 150 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, AVANI, Oaks, Elewana, Tivoli, Four Seasons, St. Regis, Marriott and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description

The Food & Beverage (F&B) Manager is responsible for overseeing and managing all aspects of food and beverage operations, ensuring excellent customer service, high-quality offerings, and efficient operations. This includes managing staff, budgets, menus, and compliance with health and safety standards while achieving financial objectives.

Operational Management:

Plan, organize, and manage daily food and beverage operations.Ensure all service standards and quality expectations are consistently met or exceeded.Collaborate with chefs and kitchen staff to optimize menu planning and food preparation.

Financial Oversight:

Develop and manage budgets, control costs, and maximize profitability.Monitor and analyze sales, revenue, and expenses to implement strategies for improvement.Maintain inventory levels and reduce wastage.

Team Leadership:

Recruit, train, and supervise F&B team members, including servers, bartenders, and kitchen staff.Conduct performance evaluations, provide feedback, and implement staff development programs.Foster a positive and collaborative work environment.

Customer Service:

Ensure a high level of customer satisfaction by monitoring service quality and responding to guest feedback.Address complaints and resolve issues promptly to maintain a positive guest experience.

Menu and Beverage Management:

Work with chefs and beverage suppliers to design innovative, seasonal, and cost-effective menus.Stay updated on food and beverage trends to enhance offerings and maintain competitiveness.

Health & Safety Compliance:

Ensure compliance with all health, safety, and sanitation standards and regulations.Conduct regular audits and inspections to maintain cleanliness and safety in all areas.

Marketing and Promotions:

Collaborate with the marketing team to develop and execute promotions, events, and campaigns.Analyze market trends to attract and retain customers.

 

 

 

 

 

 

 

QualificationsMinimum of 5-8 years of experience in food and beverage management or a similar role.Strong leadership and team management abilities.Excellent communication and interpersonal skills.Financial acumen, with experience managing budgets and costs.Proficiency in using F&B management software and tools.Creativity in menu planning and event execution.Degree in Hotel Management or related fieldPrevious experience in a Food & Beverage or Kitchen Management roleStrong commercial/business acumenPassion for leadership and teamworkPassion for operational excellenceGood communication skills both verbal and written.

Additional Information

Physical demands Requirements:

Must be able to lift/pull/push at least 23kg of weight.Ability to bend, rotate and reach frequently.Ascending/descending stairs or ladders safely.Ability to maneuver through/in/around small and/or confined areas within the kitchen areas.Must be able to maintain both static and dynamic standing balance to complete various duties associated with job.
Confirm your E-mail: Send Email