General Purpose:

Manages daily functions of various Food and Beverage facets, including but not limited to member/guest satisfaction and customer service, personnel training and development, menu mix, ordering, vendor preference, food production, inventory, and catering functions.

Pay Range: $50,000 - $60,000 + incentives BOE

Essential Duties: The majority of each day is dedicated to management and supervisory duties. Regularly walks the dining room floor during meal service to interact with and develop rapport with members and guests to ensure quality and execution are according to standards. Continued presence in areas that business. Supervises inventories of materials and supplies for the outlet(s). Maintains par levels based on facility needs. Communicates regularly with Culinary, the General Manager, the Director of Golf, the Head Professional, and other Department Leaders to ensure operational objectives are met. Inspect the facility regularly to ascertain any maintenance, repairs, or clean-up needs. Ensures all equipment is in proper working order, including beverage carts. Completes reports on production and necessary requisitions. Controls the distribution of essential supplies. Adopts and incorporates best practices to include recommended inventory management software and other analytical tools. Administers menu design, product pricing, ordering, inventory control procedures, and end-of-month inventory. Ensures sanitation standards are consistently met. Coordinates menu planning with Executive Chef. Develop strong working relationships with all Troon-preferred suppliers and actively participate in recommended programming. Responsible for interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. Manages department members that may include, but are not limited to: Assistant Managers, Supervisors, Snack Bar, Beverage Cart, Bartender, Server, Food Runner, Bus Person, Bar Back Assures that practical orientation and training are given to each new associate. Continually develops ongoing training programs. Monitors business volume forecast and plans accordingly in manpower, productivity, costs, and other expenses. Regular and reliable attendance. Incorporates safe work practices in job performance. Minimum Requirements:

A high school diploma or general education degree (GED), or six months to one year of related experience and/or training, or an equivalent combination of education and experience.

Physical Demands: Frequently stands, walks, talks, or listens. Occasionally sits, uses hands, reaches with arms and hands, climbs, balances, stoops, kneels, crouches, or crawls. Regularly tastes or smells. Regularly lifts to 25 pounds and occasionally lifts to 50 pounds. Occasionally works in wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions. Moderate noise level. Certificates/Licenses:

Food Safety and Applicable Sanitation Training, Alcohol Awareness Training

Job Knowledge, Skill, and Ability Preferences: The ability to read and speak English may be required to perform the job duties (e.g., the associates may be required to communicate with English-speaking customers or co-workers, and the manuals for the equipment they may use are in English). Must meet state age requirements for handling alcoholic beverages. Working knowledge of wine, spirits, and regional cuisines. Demonstrates Leadership ability, including skills to communicate and express ideas and directives clearly to associates. Strong problem analysis and problem resolution skills. Strong multi-tasking, organizational, and time management skills to ensure a quick response to client needs. High level of active listening and strong client service skills, including the ability to resolve issues/complaints with tact and diplomacy. Strong written and verbal communication skills. Strong leadership and people management skills. Professional and courteous demeanor. Ability to create high-performance teams and be a strong team player. Demonstrate a solid commitment to company values. Organizational development abilities with a strong focus on individual and team advancement.t Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, and Microsoft Outlook. Ability to maintain adequate financial accountability to the company and the ownership. Complete and comprehensive understanding of the physical infrastructure, food and beverage controls, and financial back-office systems of a hospitality/food service environment. Working knowledge of food and beverage service equipment and current trends. Exceptional personal hygiene and positive representation of the organization to Troon employees, clients, and vendors.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.