Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

Food & Beverage Attendants

Supporting the successful delivery of the Banquets and Events hosted by the hotel. To ensure the service delivered is in line with the best Avani service standards.To ensure that function rooms are set and ready for the function well in advance.To attend pre-service briefings are completed and take responsibility for personal grooming.To ensure that the operating equipment of the hotel is maintained and looked after.To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.  To work closely with Sales colleagues in respect of requests for inspection, or care of walk-in potential clients.To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.Follow all safety policies to ensure a safe work area.Follow all reasonable work-related requests made by a manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.

QualificationsExcellent customer service.Excellent communication skills and organizational abilities.Knowledge of catering and service providence in beverages.Computer basics with experience in sales, banqueting, or billing software.

Additional Information

Full GCE 'O' Level Certificate.

Three traceable referees with their mobile numbers & emails.

1 Year Fixed-Term Contract.

Closing Date: 20th March 2025.