Hotel: 

Norman Embassy Suites

Food & Beverage Attendant

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Food and Beverage Attendant
 

Atrium Hospitality is currently recruiting a Food and Beverage Attendant for our Rooms department. Join a team of Embassy Suites employees who are passionate about servicing guests, one another all while taking care of the people who make it happen, our associates. The hotel has 283 suites and has 6000 sq. ft. of event space. It is conveniently located in Norman with less than 30-minute commute to and from the center of Oklahoma City.

This is a great opportunity to grow in the hospitality industry with teams that will invest back into talent who are looking to make an impact in their careers.

At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests.

These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork).

Pay Rate: Starting $13/hr.

Why work at the Norman Embassy Suites?

We have growth opportunities! Norman Embassy Suites has consistently been among the top Atrium Hospitality hotels with respect to internal promotions with 22 in 2022 and 24 in 2023.Just off I-35 and Robinson, Norman Embassy Suites is in a BOOMING part of the SOONER city. Neighboring the growing 24th Avenue Shops, Norman Embassy Suites is a mere 15-minute ride from the University of Oklahoma’s campus.With a close-knit group of hospitality professionals and top-quality people, the team at Norman Embassy Suites consistently boasts one of the lowest turnover rates in all of Atrium Hospitality’s hotels!Hotel Discounts for all team members! Full comprehensive benefits package including medical, dental, vision, short/long-term disability, legal, 401k matching, and MORE!

Why Food and Beverage Attendant?

A food service attendant helps the customers at cafeterias and restaurants in public dining areas. In this career, you prepare and serve food and drinks on request. Other job duties include cleaning tables, taking orders, counting money, and helping dining customers select menu options. The position is to provide our guests with an excellent dining experience through preparing all orders in an efficient, timely and high-quality manner that is consistent with the Embassy Suites Complimentary standard.

Work Performed: 

The Food & Beverage Attendant will be tasked with the following duties, responsibilities, and assignments: 

Complete the sanitization/disinfection/cleanliness of work area, including counter tops, utensils, equipment, and refrigeration equipment. Present complimentary breakfast/evening reception by obtaining supplies, clearing dishes, wiping table, restocking buffet area. Provide a high level of customer service, including resolving customer concerns in a warm and professional manner.  Able to perform the duties of a complimentary bartender, busser, cook, or server as needed. Knowledge of menus, presentation, and preparation methods. Ensure that all food is stored in proper containers and at proper storage and holding temperatures. Work with all employees as a team to ensure smooth operation of food production. Facilitate shift changes and relay any pertinent information to supervisor and/or next shift employees. Observe Health Department guidelines for food handling and sanitation so that guests and employees will not be at risk of cross-contamination, keeping compartment sink, side boards, and refrigerators clean and sanitized.  Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management; complete safety training and certifications.All other work as required to complete the primary purpose of the position. 

Qualifications: 

Previous customer service experience.Previous food service experience.High school diploma or equivalent. Food Safety Training certified or become certified within first 60 days of employment.    Alcohol Awareness certified or become certified within first 60 days of employment.Able to lift a minimum of 50lbs occasionally and 15lbs regularly.Able to bend and squat repeatedly.Able to walk and stand for duration of scheduled shift.  Flexible to work day shifts, early mornings, evenings, nights weekends and holidays. 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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