A Food and Drink Server affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

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What will I be doing?

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As a Food and Drink Server, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Drink) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

\n\nReceive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required\nUnderstand menu content, any menu changes, and promotional activities\nKeep your service area clean, tidy, and well-prepared\nEfficiently manage the proper settlement of all customer accounts\nAnswer Guest queries in a polite and helpful manner\n

What are we looking for?

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Food and Drink Servers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nFriendly, positive, energetic disposition\nCommitted to delivering exceptional guest service\nMotivated to learn new skills and techniques\nSmart and tidy, in appearance\nPositive and willing to participate on a team and work with a winning attitude\nExcellent communication skills in the local language\nFlexible, reliable, and responsive to a range of work situations\nPrepared to manage a variety of customer types, inquiries, and complaints\nKnowledge of alcoholic beverages and mixing of drinks\nPrevious food hygiene experience\nElectronic ordering systems experience\nCash handling experience\n\n

What will it be like to work for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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