The Food and Beverage Supervisor plays a crucial role in supporting the Director of Food and Beverage by overseeing the daily operations and ensuring an exceptional dining experience for our members and guests. This position requires a hands-on leader who can inspire and manage a dynamic team, maintain the highest standards of service, and contribute to the strategic development of the club's Food and Beverage program.

Key Responsibilities:

Operational Leadership

Assist the Director of Food and Beverage in the daily management of all Food and Beverage outlets, ensuring smooth and efficient operations.
  Oversee staff scheduling, training, and development to ensure the team is well-equipped to deliver exceptional service.
  Monitor service standards and ensure consistency across all dining venues, including restaurants, bars, banquets, and special events.
 

Team Management:

Lead, mentor, and motivate the Food and Beverage team, fostering a positive and collaborative work environment.
  Conduct regular performance evaluations and provide ongoing feedback and coaching to enhance staff performance and career growth.
  Support recruitment efforts by identifying and hiring top talent to strengthen the Food and Beverage team.
 

Member and Guest Experience:

 Ensure that all members and guests receive a warm and welcoming experience, addressing any concerns or special requests with professionalism and promptness.
  Collaborate with the Director of Food and Beverage to develop and implement new service initiatives and programs aimed at enhancing member satisfaction.
  Actively engage with members and guests, gathering feedback to continuously improve the dining experience.
 

Financial Management:

Assist in the development and management of the Food and Beverage budget, focusing on cost control, revenue generation, and profitability.
  Monitor and analyze financial performance, including food and beverage costs, labor expenses, and other key metrics, to identify areas for improvement.
  Collaborate with the culinary team to optimize menu offerings and pricing strategies that align with member preferences and financial goals.
 

Event Coordination:

Work closely with the events team to ensure the successful execution of club events, banquets, and private functions, from planning to execution.
  Oversee the coordination of food and beverage service for events, ensuring all details are meticulously managed and members’ expectations are exceeded.
 

Compliance and Safety:

Ensure compliance with health, safety, and sanitation standards across all food and beverage outlets.
  Conduct regular inspections to ensure the club is meeting or exceeding all regulatory requirements and maintaining a safe environment for staff and guests.
  Develop and implement staff training programs on food safety, hygiene, and emergency procedures.
 

Strategic Contribution:

Support the Director of Food and Beverage in the development and execution of long-term strategic plans for the department.
  Participate in regular meetings with club management to discuss goals, initiatives, and opportunities for growth within the Food and Beverage program.
  Stay informed on industry trends and best practices to ensure the club remains at the forefront of Food and Beverage excellence.
 

Qualifications:

Bachelor’s degree in Hospitality Management, Culinary Arts, or a related field preferred.
  A minimum of 2 years of progressive experience in Food and Beverage management, preferably within a private club or upscale hospitality environment.
  Strong leadership skills with the ability to manage, mentor, and motivate a diverse team.
  Exceptional communication and interpersonal skills, with a strong focus on member and guest satisfaction.
  Proven ability to manage financial performance, including budgeting, cost control, and revenue generation.
  Excellent organizational skills with the ability to handle multiple tasks and priorities in a fast-paced environment.
  Knowledge of food safety and sanitation regulations.
  Proficiency in point-of-sale (POS) systems and other relevant technology.
 

Work Environment:
This position requires a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the club and its members.