**The Opportunity** Delaware North Gaming is searching for a full-time Food and Beverage Supervisor to join our team at Hamburg Gaming in Hamburg, New York. Ensuring the highest level of service to guests is our greatest priority. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks. **Pay** $18.00 - $21.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . **Benefits** We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: + Weekly pay + Employee assistance program + Training and development opportunities + Employee discounts + Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. **Responsibilities** + Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met + Assign duties to team members on shift and perform some service tasks + Assist managers in team member training and compliance + Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume + Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area **Qualifications** + Experience working in a restaurant; beneficial to have two years’ supervisory experience + Self-motivated, superior organization and guest service abilities + Excellent written and verbal communication skills with customer relation skills + No college degree required **Physical Requirements** + Must be able to carry up to 35 lbs + Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms **Shift Details** Day shift Evening shift Holidays Monday to Friday Weekends **Who We Are** Hamburg Gaming, managed by Delaware North is at the Erie County Fairgrounds in Hamburg, New York., near Buffalo. The property features 940 gaming machines on the main gaming floor and an outdoor gaming patio. At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.