A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
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\nWhat will I be doing?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
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\n\n\n\tManage all Food and Beverage Outlet operations\n\tMaintain exceptional levels of customer service\n\tEnsure compliance of brand standards\n\tRecruit, manage, train and develop the Food and Beverage team\n\tManage guest queries in a timely and efficient manner\n\tWork within budgeted guidelines in relation to Food, Liquor Costs and Payroll\n\tSet departmental targets and objectives, work schedules, budgets, and policies and procedures\n\tDevelop menus with other members of Food and Beverage team\n\tAccountable for monthly stock takes\n\tIncentivise team members to maximize sales and revenue\n\tCarry out annual and mid-year appraisals with Managers under your responsibility\n\tEvaluate guest satisfaction levels with a focus on continuous improvement\n\tEnsure communication meetings are conducted and post-meeting minutes generated\n\tBe environmentally aware\n\tAssist other departments wherever necessary and maintain good working relationships\n\tComply with hotel security, fire regulations and all health and safety legislation\n
What are we looking for?
\n\nA Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
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\n\n\n\tManagement and/or supervisory Food and Beverage experience\n\tAble to meet financial targets\n\tAbility to comply with all Food and Beverage brand standards\n\tAbility to work under pressure\n\tExcellent grooming standards\n\tWillingness to develop team members and self\n\tFlexibility to respond to a range of different work situations\n\tAbility to work on your own or in teams\n\n\n
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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\nWhat will it be like to work for Hilton?
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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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