A Food and Beverage Director is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines\. **What will I be doing?** As a Food and Beverage Director, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience\. A Food and Beverage Director will also be required to manage, train, and develop team members and work within all budgeted guidelines\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Manage all Food and Beverage Outlet operations + Maintain exceptional levels of customer service + Ensure compliance of brand standards + Recruit, manage, train and develop the Food and Beverage team + Manage guest queries in a timely and efficient manner + Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll + Set departmental targets and objectives, work schedules, budgets, and policies and procedures + Develop menus with other members of Food and Beverage team + Accountable for monthly stock takes + Incentivise team members to maximize sales and revenue + Carry out annual and mid\-year appraisals with Managers under your responsibility + Evaluate guest satisfaction levels with a focus on continuous improvement + Ensure communication meetings are conducted and post\-meeting minutes generated + Be environmentally aware + Assist other departments wherever necessary and maintain good working relationships + Comply with hotel security, fire regulations and all health and safety legislation **What are we looking for?** A Food and Beverage Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + Management and/or supervisory Food and Beverage experience + Able to meet financial targets + Ability to comply with all Food and Beverage brand standards + Ability to work under pressure + Excellent grooming standards + Willingness to develop team members and self + Flexibility to respond to a range of different work situations + Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Degree in relevant area + Passion for delivering exceptional levels of guest service Leaders involved in the pre\-opening of a hotel need a mix of technical expertise, operational know\-how, strategic thinking, and leadership skills to ensure the property launches successfully\. Here are the key required skills: **1\. Project Management** • Ability to manage timelines, budgets, and resources effectively\. • Overseeing pre\-opening activities like construction, procurement, and vendor coordination\. • Ensuring compliance with deadlines and regulatory requirements\. **2\. Strategic Planning** • Developing and implementing a detailed pre\-opening roadmap\. • Setting priorities, identifying critical tasks, and anticipating potential challenges\. • Creating operational workflows and systems before the opening\. **3\. Operational Expertise** • Understanding all hotel departments, including housekeeping, front office, food & beverage, and engineering\. • Ensuring operational readiness and team training before opening day\. • Coordinating with various stakeholders to meet brand standards\. **4\. Team Leadership and Development** • Hiring, onboarding, and training staff for various departments\. • Inspiring and motivating the pre\-opening team to stay focused and aligned with goals\. • Promoting collaboration and addressing staff concerns during high\-pressure times\. **5\. Budgeting and Financial Management** • Managing pre\-opening budgets for staffing, marketing, and procurement\. • Analyzing forecasts to ensure the hotel’s financial health post\-opening\. • Negotiating vendor contracts and overseeing cost control\. **6\. Brand Knowledge and Standards Implementation** • Deep understanding of the hotel’s brand standards and values\. • Ensuring consistency in design, service, and operational practices\. • Implementing quality assurance processes aligned with the brand\. **7\. Crisis Management and Problem\-Solving** • Quickly addressing unexpected challenges during construction, staffing, or equipment setup\. • Maintaining calm and finding solutions under tight deadlines\. • Managing risks and ensuring safety compliance\. **8\. Attention to Detail** • Overseeing the final stages of construction, design, and furnishing to ensure perfection\. • Ensuring operational processes and service standards are fully ready for the opening\. **9\. Communication and Stakeholder Management** • Keeping all stakeholders, including owners, investors, and the management company, updated on progress\. • Maintaining transparent communication with the team and external partners\. • Acting as the face of the project during pre\-opening press and community events\. **10\. Adaptability and Resilience** • Flexibility to adapt plans when unforeseen challenges arise\. • Maintaining focus under high\-pressure and fast\-paced conditions\. • Balancing long\-term goals with immediate pre\-opening demands\. Successful leaders in hotel pre\-openings must also possess a customer\-centric mindset, ensuring the guest experience is the primary focus from day one\. **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Food and Beverage_ **Title:** _Food and Beverage Director_ **Location:** _null_ **Requisition ID:** _HOT0BJ0K_ **EOE/AA/Disabled/Veterans**