Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position oversees the strategic, operational, and financial performance of the Food and Beverage departments at The Hotel Hershey, including but not limited to all restaurant outlets, banquet operations, and culinary operations.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Develop and execute long-term strategic plans to enhance restaurants and menus, increase revenue, control costs, and maintain excellent service quality.* Lead and mentor a diverse team through fostering a positive and collaborative culture to achieve department and property goals.*  Monitor financial performance through overseeing budget management, profit strategies, forecasting, and cost control measures.* Establish and maintain operational efficiencies that ensure guest satisfaction through quality products and service standards.* Partner with cross-functional departments to enhance guest experience and maintain brand integrity. Develop strategies in collaboration with the Marketing team to promote food and beverage outlets, banquets, holiday events, and other services.* Stay current with industry trends and ensure compliance with all health, safety, sanitation, and liquor regulatory policies and internal controls.* Perform other duties as assigned.

Qualifications:

Must be 18 years of age or older Bachelor’s Degree Industry experience - Food & Beverage, High-End Resort Minimum of 10 years of related experience. Minimum of 5 years of supervisory experience. Must have a valid Driver’s License Must complete Responsible Alcohol Management Program (RAMP) certification training. Must obtain ServSafe Manager Food Safety Certification.

Knowledge, Skills, and Abilities:

Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word. Proficient working with details on a daily basis for prolonged periods of time. Must have the ability to safeguard confidential information. Must have strong written and verbal communication skills.

Job Demands:

While performing the duties of this job, the employee is required to: Climbing Stairs Occasional (<33%) Lifting Occasional (<33%) ( 50lbs maximum weight) Reaching Forward Occasional (<33%) Reaching Overhead Occasional (<33%) Finger Dexterity Occasional (<33%) Hand/Eye Coordination Occasional (<33%) Bending Occasional (<33%) Sitting Frequent (34-66%) Standing Frequent (34-66%) Walking Frequent (34-66%) This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices). This job regularly requires verbal communication of detailed information to others either by phone or in person. The position is subject to both environmental conditions. Activities occur inside and outside.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer