Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are thrilled to offer an exciting opportunity to join our dynamic and professional team at WRAP on Southbank as a Food and Beverage Attendant on a part-time basis. We are seeking a passionate and motivated individual with a genuine enthusiasm for hospitality and a commitment to delivering exceptional guest experiences.

As a key member of our team, you will contribute to creating memorable dining moments for our guests. Your responsibilities will include:

Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.Menu Expertise and Recommendations: Displaying comprehensive knowledge of our menu and confidently suggesting food and beverage options to enhance the dining experience.Serving Food and Beverages: Providing efficient and professional service while ensuring guest satisfaction.Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

This role requires availability for breakfast and dinner shifts and flexibility to work across all seven days of the week, including weekends and public holidays.

If you are dedicated to providing unparalleled service, excel in a team-oriented environment, and take pride in creating unforgettable guest experiences, we would love to welcome you to our team!

Qualifications

To succeed in this role, you will demonstrate:

A warm and approachable demeanor with a positive attitude.Proven experience delivering high-quality customer service.Previous experience in a waitstaff or bar role.A current RSA (Responsible Service of Alcohol) certification.Professional presentation and exceptional communication skills.Reliability, with the ability to perform effectively in a fast-paced environment.Flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

50% discounts on accommodation across all Minor Hotel brands in Australia and New ZealandAccess to Minor Hotels ANZ paid parental leave benefits20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New ZealandAdditional paid leave including Birthday and Study leave.Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  NIB Insurance discounts  Discount savings and cash back from over 400 popular retailers in Australia and New ZealandEntertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)Discount on Furniture50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globeWellbeing programs with Uprise (EAP)Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.