The Floor Supervisor is responsible for supporting the store management team in providing outstanding leadership and ensuring operational excellence. They allocate time effectively, handle multiple tasks, and manage merchandise and visual principles. Additionally, they drive performance through store KPIs.

The Floor Supervisor is responsible for supporting the store management team in providing outstanding leadership and ensuring operational excellence. They allocate time effectively, handle multiple tasks, and manage merchandise and visual principles. Additionally, they drive performance through store KPIs.

Key Responsibilities:

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers  Generating high levels of motivation and commitment within the store in order to drive performance Provide input and manage merchandise and visual principles Managing team schedule effectively Handle multiple tasks and complete priorities. Available to work a flexible schedule to meet the needs of the businesss.

Qualifications and Experience:

A Grade 12 qualification  Minimum 3 years’ retail experience with a minimum of 1 year store leadership experience.

Skills

Ability to adapt to different customers and situations Ability to work independently. Good leadership, interpersonal and communication skills.  The ability to take initiative  A high level of attention to detail  Good verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel. Ability to work collaboratively with a diverse team to achieve common goals Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

•Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness •Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships •Customer Focus - understands, anticipates, and meets the needs and expectations of customers •Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes •Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation •Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets •Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes •Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.