**GENERAL SUMMARY:** The Medical Assistant will assist the provider in the delivery of medical care to clinic patients. Maintain high customer service skills with all patient interactions. The Medical Assistant (MA) is accountable for the performance of tasks and responsibilities within the framework of supportive and restorative care under the direction of the clinic physician. Under the general direction of the Manager, the position is responsible for being an effective multi task oriented individual that provides healthcare services, and recognizes patient conditions essential for successful completion of duties and responsibilities. Must possess computer skills necessary to document patient information in E.M.R. in accordance to protocols and guidelines established, communicated and trained. Customer service skills are essential in all aspects of the position. **PRINCIPAL DUTIES AND JOB RESPONSIBILITIES** **:** · Timely, accurate, and thorough completion of medical documentation upon patient intake (including identified standards for documentation – i.e. mammogram, colonoscopy, smoking, etc) · Ability to give immunizations · Ability to utilize computer/computer software for pertinent patient documentation, providing documentation to patient as needed (i.e. patient plan). This includes pertinent training as necessary from time to time · Adhere to policies/procedures for patient medications and testing – refilling patient medications according to protocols (SMPG policies) only as appropriate · Electronic communications with patients, when desired (in keeping with established policy standards) · Participate in group huddles to assure continuity of care . · Excellent communication (both written and verbal) · Timely management of patient needs/requests ( including phone calls) in accordance both with policy and established PCMH standards · Maintain pertinent logs of work performed as detailed by Clinic Manager/Director · Adhere to clinic specific competencies (checklist) Qualifications **KNOWLEDGE AND SKILLS REQUIRED:** · Customer Service **EDUCATION AND EXPERIENCE REQUIRED:** · High School Diploma or Equivalent **_EDUCATION AND EXPERIENCE PREFERRED:_** · 1 to 2 Years of Position-Related Experience **LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:** · Upon hire MA certification is required within 90 days. Please inquire which credentialing bodies are approved. · BCLS obtained through the American Heart Association This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Physician Services **Organization:** AdventHealth Medical Group Primary Care **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 24031540 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.