Job Posting Title:

Fleet Systems Manager

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Hiring Department:

Technology Resources

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

At Technology Resources (TRecs) our goal is to provide our clients with information technology that enables the units to better serve the campus. Our objective is to provide secure, reliable, and responsive IT systems, solutions, and support. For more information on Technology Resources, please visit: https://trecs.utexas.edu/

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of university staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

Voluntary Vision, Dental, Life, and Disability insurance options

Generous paid vacation, sick time, and holidays

Teachers Retirement System of Texas: a defined benefit retirement plan

Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

Flexible spending account options for medical and childcare expenses

Robust free training access through LinkedIn Learning plus professional conference opportunities

Tuition assistance

Expansive employee discount program including athletic tickets

Free access to UT Austin's libraries and museums with staff ID card

Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards .

Must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship.

Purpose

Technology Resources provides services to over 110 departments and 5,000 systems across our fleet. The Fleet Manager will act as a representative on campus committees, participate in technical working groups, and maintain good working relationships with campus IT staff members. The Fleet Manager will ensure the reliability, performance, and security of our systems by utilizing standard campus endpoint management tools including CM and JAMF for deploying and updating the OS and third-party applications.

ResponsibilitiesManage a team of IT staff to ensure processes are being followed and the workload is distributed and handled appropriately. Manage performance and internal issues relating to management of staff, including performance evaluations, time off requests, personnel issues, etc. Oversee development and training of staff members to encourage growth and maintain positive morale.Manage and maintain the desktops and other devices across Windows, macOS, iOS, and possibly future Linux devices. Perform system patching, OS level updates, packaging and deploying software when needed. Develop and maintain automation tools and scripts (e.g., PowerShell, Python, Bash, AppleScript, etc.). Develop and maintain documentation including change management.Implement and enforce cybersecurity best practices, UT policy, and ISO guidelines for our fleet. Conduct permissions audits, application audits, and GPO validation to enforce access control policies. Apply system hardening guidelines to all devices in accordance with ISO and UT policies. Work with management to review scorecards and provide insight or solutions to remediate.Maintain imaging application to ensure patch compliance. May assist with server administration regarding patching and CM management. Oversee Deployment Center to ensure staff are performing as needed and to ensure latest hardware specifications are included in any updates for any new devices being deployed. Oversee Depot and International Loaner Program.

Required Qualifications5+ years’ experience in Active Directory, Group Policy, endpoint management platforms (JAMF/CM), networking protocols, and system monitoring tools.Familiarity with University or education environments.Experience with scripting, server management, VMs, and common used tools used in maintaining an enterprise infrastructure.Experience with desktop support or server administration.Excellent communication and writing skills, problem solving, and some project management skills.

Relevant education and experience may be substituted as appropriate.

Preferred QualificationsAt least 7 years of experience in AD, GPOs, CM, or JAMF.Experience with UT Austin environment.Experience with deploying, maintaining, and updating devices within an enterprise environment.Experience with software distribution or licensing.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$80,000 + depending on qualifications

Working ConditionsHybrid. This position will eventually work 3 days from home and 2 days in the office. Flexible work arrangements and some telework are available for this position. A typical 8-hour flexible schedule should occur between 7 a.m. and 6 p.m. Central Time. Occasional requirements might require work outside business hours.Driving University-owned vehicles to job sites may occasionally be required for staff who already possess or are able to obtain a valid class C driver license and can maintain an acceptable driver rating as established in Policy UTS157.

Required MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.