Overview This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Fire Dispatcher Lead will be responsible for receiving emergency calls, assessing the situation, and dispatching the appropriate firefighting personnel and equipment to incidents on Ascension Island, often working in a remote and isolated environment, requiring proficiency in radio communication, computer aided dispatch systems, and a strong understanding of the island's unique geography and emergency response protocols. Position is located on Ascension Island. As a place to live and work, Ascension offers a positive work-life balance with all the attractions of island life right on your doorstep; an excellent climate, fishing, diving, snorkeling, and walking to name a few. This position is contingent upon successful contract award to V2X. Responsibilities Major Job Activities: + Receive emergency calls: Monitor radio frequencies and phone lines to receive fire and emergency calls from the public, base personnel, and other agencies. + Gather information: Quickly and accurately gather crucial details about the incident including location, nature of emergency, potential hazards, and number of people involved. + Prioritize calls: Determine the urgency of each call and prioritize accordingly based on established guidelines and the severity of the situation. + Dispatch units: Utilize a computer aided dispatch system (CAD) to dispatch appropriate firefighting units, including fire trucks, rescue vehicles, and specialized equipment based on the emergency. + Maintain communication: Communicate with responding fire crews throughout the incident, providing updates on the situation and coordinating additional resources if needed. Material & Equipment Directly Used: + Standard Firefighting material and equipment. Working Environment: + Remote location: This position is based on Ascension Island, a remote island in the Atlantic Ocean, which may require extended shifts and limited access to amenities. + Shift work: Expect to work rotating shifts, including nights, weekends, and holidays to provide continuous emergency response coverage. Physical Activities: + High-pressure environment: The role involves managing emergency situations which can be stressful and require quick decision-making. Qualifications Minimum Qualifications: + Fire service dispatch certification. + Proven experience and certification in fire dispatch operations. Experience: + Four (4) years of supervisory experience. + Strong communication skills: Excellent verbal and written communication skills to effectively gather information, relay instructions, and maintain clear communication with responding crews. + Decision-making ability: Capability to make quick, accurate decisions under pressure to prioritize emergencies and dispatch appropriate resources. + Technical proficiency: Familiarity with computer aided dispatch systems, radio operation, and other relevant communication technologies. Other Requirements: + Geographical knowledge: Thorough understanding of the layout and geography of Ascension Island to accurately locate incidents. + Emergency response procedures: Knowledge of standard emergency response procedures, including fire suppression tactics and incident command structure. + May require CPR certification. Skills: + Remote location: This position is based on Ascension Island, a remote island in the Atlantic Ocean, which may require extended shifts and limited access to amenities. + Shift work: Expect to work rotating shifts, including nights, weekends, and holidays to provide continuous emergency response coverage. + High-pressure environment: The role involves managing emergency situations which can be stressful and require quick decision-making. We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. V2X is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.