The Fire Alarm Technician 1 provides high quality customer support through on-site service, complex troubleshooting, programming, installation, and maintenance services of various FA Systems under little to no supervision.

Responsibilities

Perform testing and inspection of fire alarm systems per NFPA and local code standards, noting existing and potential deficiencies. Functionally-test Initiating Devices, Notification Appliances, and all other peripherals and system components. Communicate system performance and deficiencies to customers and to account managers for accurate and efficient quoting of recommended repairs. Prepare accurate and timely inspection and service reports. Perform under supervision mid-size FA system upgrades and installation based on provided drawings and submittals. Perform under supervision pre-testing and final inspections for assigned projects. Determine materials needed for repairs and order them. Develop and maintain relationships with building owners, building managers, and other customer representatives. Perform all duties required to successfully complete projects within estimate and according to specifications. Respond to service requests, diagnose system malfunctions of fire alarms and adjust, repair or replace equipment as needed to bring into compliance. Perform under supervision installation of low voltage systems. Perform under supervision PITCO activities. Read blueprints and drawings. Maintain truck inventory. Be on rotation to respond to afterhours service calls as scheduled by supervisor. Pursue and maintain industry certifications, as well as grow technical and customer service skills with active support from M.C. Dean.

Tools/Software Applications

MS Office Suite of products SharePoint Basic knowledge of Fire Alarm programming software (Add/Delete devices/Program from keypad etc.) Bluebeam

Education and Experience

4 years of relevant experience or 2 years technology degree and 2 years of relevant experience  High School Diploma (required)

Physical and Personal Requirements

Lift at least 100 pounds at one time and 60 pounds for an extended period. Relocate a 12-foot stepladder without assistance. Work at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks, and all types of ladders. Walk, climb, lift, squat, crawl, kneel, push, pull and reach overhead on a routine and repetitive basis. Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English. May use a standard ladder without exceeding the weight limit while carrying tools. Tell when something is wrong or is likely to go wrong.  It does not involve solving the problem, only recognizing there is a problem. Apply general rules to specific problems to produce answers that make sense. Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events). See details at close range (within a few feet of the observer). Listen to and understand information and ideas presented through spoken words and sentences. Work overtime as directed by supervisor. Must be willing to work on M.C. Dean, Inc. projects anywhere. Must be able to pass a background check. Must be able to pass random drug screening. Must have valid driver's license, good driving records to operate a MC Dean vehicle as part of this job requirement. Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment. Advanced troubleshooting including researching online, system manuals to resolve problems. Knowledge of NFPA 72, NEC, Fire Alarm System Theory, OSHA Requirements, and Industry Standards for Fire Alarm systems installation.

Certifications

Possess NICET Fire Alarm Systems Level I or pass NICET I exam within 60 days of employment

 Other Qualifications

Above average level of attention to detail and professional work ethic. Commitment to excellence and a high quality of work. Ability to function in a controlled, effective manner under stress. High level of customer service. Strong desire to continuously increase your skill set and take on more responsibility. Above average communication skills with customers, other field personnel, office staff and sub-contractors.

 

Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

 

EOE Minorities/Females/Protected Veterans/Disabled
VEVRAA Contractor

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