The role of FinOps Analyst- L2 for Payments testing team is to plan, schedule, execute and monitor testing activities globally for new country/entity expansion, new payment products, host to host integration and bank migration projects. The key deliverable includes (a) test use case preparation (b) data staging (c) test case execution (d) prepare validation and sign off notes for review (e) fix the call outs and rectify the defects identified during validation and retest and (f) complete handover to Payment Operations team post successful testing completion. The FinOps Analyst- L2 is also responsible to partner with cross functional team like Payment Program, Fintech, Treasury, Bank, PMO, Business and Operations teams to drive timely completion of projects. Lastly, the analyst will continuously explore the opportunities for improvement of process controls, perform process audits and create/update SOPs.

Key job responsibilities
a. Prepare test use cases as per project requirement with in 2 business days of receiving Business requirement document
b. Daily status update meeting with stakeholders such as PMO, treasury, banks and technical team on each project and resolution of roadblocks during the execution of project
c. Perform dive deep on SLA miss/escalations tickets to identify and fix gaps in the process
d. Improvement of process controls, perform process audits and create/update SOPs
f. Prepare documents related to project completion and hand over within 5 days of project completion.


A day in the life
Prepare test cases as per requirement document
Identify, analyze and resolve issues identified during the test execution
Support bank traces, payment inquiries investigations with data analyses and reporting.
Contribute to metrics and reporting.
Interaction with internal stakeholders, vendor managers, financial communication partners, business partners.
Support with transactional work (reports, queries, etc).