Job Description

Are you confident and able to talk to anyone? Do you have a passion for excellent customer service? We currently have fantastic temporary opportunities for a small number of administrators/call handlers to join a team within one of our Public Sector clients based in Teesside.

This is a fantastic opportunity to join an established local Government Department. If you enjoy working as part of a busy office and providing first-class assistance and advice to customers, then we want you to apply for this role.

The role starts as an Administration role but will include Call Handling once you have built up the knowledge required. There will also be general administration that results from the calls that you will deal with.

Duties will include, but not be restricted to:

Call Handling regarding finesDealing with written queriesGeneral AdministrationDistribution of PostGeneral photocopying and filingCreating and updating records on the in-house computer systemData EntryAd Hoc duties as and when required by the clientDealing with incoming calls and call backsGiving advice to fine payers about how to make paymentsSupporting those who want to pay but are strugglingTaking action against those who won't payDealing with spreadsheets, calls and warrants

Parking on siteStandard DBS requiredThis is a initial assignment is for 3 months, depending on start date, but has the opportunity to be extended beyond that initial period. The job is based on a 37 hour week, working Monday to Friday. This Client also offers an excellent Pay Rate of £11.88 per hour

If this job is for you, please apply below. We look forward to speaking with shortlisted candidates.