You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

 

How will you make an impact in this role?

Roles & Responsibilities:

      Lead the management of automated processes, including performing root cause analysis for troubleshooting issues and implementing permanent fixes where required.       Ideate and implement data-driven business insights for effective and efficient system and automated process       Collaborate with key stakeholders – Process team, technology partner & Product owners       Quickly grasp new processes and ensure seamless support & execution       Pursue continuous improvement in execution, lead intelligent automation, and monitor compliance with policies.       Responsible for improving the control environment by ensuring satisfactory audit experience and enhancing internal controls.       Responsible for and ensuring compliance with service level agreements (SLA), internal guidelines, accounting policies, and regulatory requirements.       Support/participate in standardization and continuous improvement initiatives as well as other business partner initiatives.       Ensure controls & compliance with prevailing policies & procedures such as SOX, Process Risk Self-Assessment, and support Statutory/Internal audits.

Minimum Qualifications

Bachelor’s degree in computer science, Information Systems, Business Administration, or other equivalent 5-8 years of experience in automation/system support / RPA Strong knowledge of RPA, well-Developed Analytical Skills including financial accounting / reporting understanding.

Preferred Qualifications

       Effective People leadership skill        Functional knowledge on Finance and Finance applications/technology        Change management exposure, including establishing new processes        A fast/keen learner with the ability to learn a detailed process quickly.        Ability to share technical knowledge and proactively encourage others to do the same.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.