Req #: 241049 Department: UW MEDICINE - FINANCIAL ACCESS SERVICES Posting Date: 11/14/2024 Closing Info: Closes On 12/13/2024 Salary: $3,676 - $5,256 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, **click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-summary-classified-staff-greater-than-half-time-20220908\_a11y.pdf)** **UW MEDICINE FINANCIAL ACCESS CLEARANCE TEAM (FACT)** has an outstanding opportunity for a **FINANCIAL ACCESS SPECIALIST 1** . **WORK SCHEDULE** + 100% FTE, Days + Mondays - Fridays, 8:00 AM - 5:00 PM + Hybrid after a 6 month probation period **POSITION HIGHLIGHTS** + Participate in interviewing patients to determine appropriate insurance coverage and or Financial Assistance + Refer uninsured patients for Medicaid/Financial eligibility screening + Prepare estimates of fees upon request from Patient Care Consultants + Review payment options with patients **DEPARTMENT DESCRIPTION** + The UW Medicine Financial Access Clearance Team (FACT) coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures + Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls **PRIMARY JOB RESPONSIBILITIES** + Interview patients and determine appropriate insurance opportunities + Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion and Medicare Part D, Crime victims compensation + Manage and resolve a high volume of phone inquiries and referrals + Manage all aspects of the UW Medicine’s Financial Assistance application process + Appropriately assess patient’s needs and potential sources of funding + Obtain and verify insurance through various web tools + Document progress of each case in Epic notes + Prepare price estimates and collect payments + Demonstrates knowledge and understanding of patient privacy rights + Maintains confidentiality of all medical, financial, or other sensitive materials in printed, electronic or verbal form + Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only. + Interpret hospital’s policies, procedures and services to patients, patient representative, inter/intra-hospital departments and community facilities + Perform work that supports patient financial relations, resolution of billing problems and the financial assessment protocols of UW Medicine + Perform other related duties as required **REQUIRED POSITION QUALIFICATIONS** + High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience. **ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/about/career-opportunities)** Join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.