We are looking for an ambitious and motivated professional to join our Finance Projects and Systems Centre of Excellence in Cape Town.

To ensure stability and service delivery of the SAP finance production system. Working closely with business to ensure stability of the systems environment and analysing and resolving issues that may arise. 

First and second line support for the following areas: Invoice to Cash, Accounts Payable, Record to Report, Projects and Fixed Assets and Real Estate. Responsible for upskilling users and transferring knowledge.

Key Responsibilities 

Support the finance systems business processes and integrations into SAP ERP  Develop a deep understanding of TFG’s financial systems and processes,  Proactively investigate and resolve complex financial system discrepancies, delivering exceptional service to all stakeholders Support invoice automation solutions, with OCR technology Ensure optimal performance and stability of finance solutions 

Incident Management – Business Process, Integration & Reconciliation

Problem solving and root cause analysis to identify suitable solutions to resolve the incidents Providing timely responses to queries  Report any errors and issues to the key stakeholders related to finance applications System integration and data reconciliation queries support and investigations Troubleshoot integration issues, trace the root cause, and identify improvements Support the finance reconciliation solutions (Alteryx) Ensure that business and system requirements for small enhancements are adequately met and implemented through working closely with users at all levels

Conduct System Maintenance, Security and UAT

Develop effective and efficient test plans  Conduct the user acceptance testing and identify errors within the system Assist with reviewing the risk and impact of testing defects Assist super users in testing Work with the business to ensure readiness for the upgrades

System Support and Training 

Support of financial systems users on the current business processes Develop and maintain the user guides and manuals (Standard Operating Procedures) Assist with change management relating to new systems or processes or changes to systems or processes. Management and maintenance of user access

Stakeholder Engagement & Communication 

Collaboration with internal stakeholders to provide solutions to problems  Maintain effective relationships with stakeholders  Provide feedback on progress 

Qualification and Experience 

Degree in Finance / Accounting / Business  SAP experience is desirable 3 - 5 years functional experience in Finance Information Systems

Skills

In depth understanding of financial systems and integration of transactions  Understanding systems maintenance  Analytical skills  Deadlines and results driven  Ability to work under pressure  Problem solving abilities  Strong communication skills both verbal and in presentations 

Behaviours

Business Insight - applies market and business insights in order to drive organisational objectives Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions  Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.