Amazon Finance Operations is looking for an experienced Accounts Receivables Team Leader to support our continued EU expansion within cloud infrastructure services (AWS).

Key job responsibilities
- The successful candidate will have a strong desire in continuous improvement, process standardization and exceed expectations in a dynamic, fast-paced environment, primarily driving innovation on behalf of customers / vendors.

- The biggest focus area is Accounts Receivables within our customer relationships with emphasis on financial transactions, such as invoices, credits and cash application.

- The successful candidate would manage our operations across EU reporting to local AR manager but cooperating with a broad management team across the globe.

Main business areas:
Accounts Receivables
- Contact management (managing customer questions and complaints through our online tools)
- Creation and management of our KPI’s
- Executive metrics reporting

People Management:
- Leading and developing a team of financial analysts, including hiring, training, and employee development; managing group workload and establishing priorities;
- Ensuring existing policies and procedures are followed; managing annual performance targets; creating and monitoring appropriate performance metrics.
- This position will also act as an escalation point in resolving complex issues with internal and external business partners.

Project Management:
- Solving complex customer/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures.
- Development, analysis and improvement of new strategies and procedures.
- The successful candidate will have the ability to develop, plan, and implement short and long-term goals.
- Developing and achieving performance goals and objectives in order to achieve customer expectations.

Base pay for this position starts from EUR 3,200 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.