Field Support Engineer
Kforce
Kforce is immediately adding a full-time Field Support Engineer in support of our industry leading technology development client in Tampa, FL. Our client is seeking candidates who are driven to make positive changes to the way people live and work by creating breakthrough technology solutions. In this role, the Field Support Engineer is responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of the company's customer data centers.
Responsibilities:
* Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking
* Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
* Perform high volume/low impact tasks in an efficient and knowledgeable manner
* Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation
* Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
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