Tewksbury, MA, 01876, USA
6 days ago
Field Service Technician
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. **The Role:** The Field Service Technician will support the service of Flygt electric submersible equipment by providing application, installation, troubleshooting, and repair services for all monitoring and control products. **Essential Duties/Principal Responsibilities:** + Troubleshoot and make electrical repairs to electrical equipment including: motor starter panels and submersible wastewater pumps + Use a multimeter to diagnose problems with low voltage DC signal wiring. + Provide field support over the phone + Read electric control wiring diagrams to build and troubleshoot systems + Perform preventative maintenance and service + Troubleshoot electrical systems and pump problems. + Assist with system setup on customer job sites as needed. + Operate a service truck and respond to after-hours customer repair calls as needed. **Qualifications:** + Three to five years experience in troubleshooting and repairing electric industrial equipment + Experience with variable frequency drives and PLC controls preferred + Ability to effectively communicate both verbally and in written form at multiple levels + Ability to communicate clearly on mobile devices + Legible handwriting + Ability to calculate general math, standard and metric measurements + Ability to read and comprehend electrical wiring schematics and mechanical drawings + Thorough understanding of single phase and three phase electrical systems + Ability to troubleshoot control panels for single phase and three phase controls + Forklift certification preferred + Service and repair knowledge of electrical equipment + Knowledge of AC/DC component location and identification + Knowledge of AC/DC electric and circuit testing skills **Physical Demands** + (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) + Prolonged standing on concrete floors + Lifting up to 50 pounds + Carrying up to 50 pounds + Bending, squatting, stooping, reaching above shoulder level Shop environment: intermittent exposure to all outdoor weather conditions; intermittent exposure to shop noise and fumes all within limits of OSHA standards **What We Offer:** + Health, Dental and Vision insurance available on your 1st day of employment + Generous retirement savings plan + Generous PTO package and paid holidays + Career progression and development plans + Company wellness, rewards and recognition, and employee discount programs **Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions** Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Salary range: $53,200.00 - $85,100.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.   Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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