Field Service Technician
Xylem
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We’re Hiring for a Field Service Technician!
If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! **Xylem, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !
**THE ROLE:** The Mobile Technician will be responsible for troubleshooting, service, repair and maintenance of Xylem's Flygt pump, controls and support equipment in a safe and efficient manner either in the shop or at a customer job site. In this role the incumbent will also be responsible for establishing and maintaining an exceptional brand relationship with our customer by acting as a trusted adviser and resource during all onsite and remote support activities. We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.
**CORE RESPONSIBILITIES:**
+ To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
+ Install/wire and test new pump test panel for electric (Flygt) pumps.
+ Troubleshoot electrical systems, pump end issues and repair/rebuild as necessary using computerized diagnostic tools.
+ Rebuild pumps, service contracts, complete start up, field trouble shooting and repair, replace/install pumps.
+ Perform inspection of Xylem equipment for possible damage; diagnose damages; report damages to Service Manager.
+ Perform diagnostic checks using computer technology.
+ Maintain a safe work environment by following EHS&S guidelines, policies and best practices.
+ Perform related duties as assigned.
+ Participation in Xylem Watermark volunteer activities.
+ Customer communication skills.
+ Report and documentation with Service Max.
+ Timeliness, commitment to customer and a driving sense of urgency is requirement.
+ Identify service required and manage site resources to complete the activities in a timely manner.
+ Review specifications, electrical schematics, and job scope of project to have a clear and detailed understanding of the requirements to help with streamline onsite service.
+ Conduct training sessions and presentations in front of a group of customers.
QUALIFICATIONS:
+ High school diploma or equivalent required.
+ 3 - 5 years of experience and/or combination of education, training and experience.
+ Valid driver’s license with good driving record.
+ Ability to diagnose mechanical and electrical issues.
+ Working knowledge of DC electric and circuit testing skills.
+ Ability to safely operate hand tools, power tools and lifting equipment.
+ Ability to work independently with little or no supervision; self-motivated and self-directed.
**Education and or/Experience:**
+ High school diploma of equivalent required. Two-year technical training or equivalent preferred.
+ Three to five years of experience and/or formal training or combination of education and training
+ Three to five years of equipment maintenance experience in wastewater collection or treatment systems
+ DOT Medical card preferred
+ Certified electrician preferred
**DAY IN THE LIFE**
In this role, the working environment may be frequently outdoors, weather extremities, use of PPE, exposures to hazardous material, loud noise, etc. and the physical demands may include but not limited to {regularly sitting,
standing, lifting up to 50 lbs. In addition, this role may require frequent travel to customer sites and on-call as a regular part of the job.
Standard weekly job hours: 40 hours. Overtime required as needed.
**SALARY**
The estimated salary range for this position is $28.00 - $32.00 per hour. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Salary range:
$45,000.00 - $72,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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