As a Field Service Engineer I at Honeywell, you will be accountable for providing technical assistance and service to our customers. You will work on a variety of projects, troubleshooting and resolving technical issues both remotely and on-site. Your expertise and problem-solving skills will ensure successful implementation and customer satisfaction. You will report directly to our Field Service Manager and you'll work out of our Lincolnshire, IL location on a hybrid work schedule.
In this role, you will impact the success of our field service operations and contribute to the growth of the organization by delivering exceptional service and assistance to our customers.
At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
• Provide technical assistance and service to customers. Including overseeing maintenance, scheduling service contracts, and providing new quotations and renewals
• Troubleshoot and resolve technical issues both remotely and on-site
• On-site management of customer inventory or providing inventory recommendations to customers
• Work with cross-functional teams to ensure successful implementation and customer satisfaction
• Manage equipment expansions and new installations and conduct training sessions for customers
• Complete administrative tasks, including trainings, travel and expense reports, timesheets, and other documentation.
• Stay updated with industry trends and advancements, providing recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements
U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
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The annual base salary range for this position is $52,800 - $74,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
• Associate’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong technical knowledge and expertise in relevant technologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
WE VALUE
• Experience in life safety business in the semiconductor industry
• Related Bachelor’s degree
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell
THE BUSINESS UNIT
Smart and engaged field and thoughtful instrumentation, gas measurement and control, and terminal gauging and loading
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity
Additional InformationJOB ID: req475459Category: Customer ExperienceLocation: 405 Barclay Blvd,Lincolnshire,Illinois,60069,United StatesNonexemptDue to US export control laws, must be a US citizen, permanent resident or have protected status.Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.