Seoul, KOR
2 days ago
Field Service Engineer
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Service engineer for Beckman Coulter Diagnostics is responsible for responsible for maintenance and service the instrument for customer satisfaction. This position is part of the Customer satisfaction department located in Seoul and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the CS service 2team and report to the service supervisor responsible for coordinating resources to resolve the problem. If you thrive in a customer supporting role and want to work to build a world-class customer satisfaction organization—read on. In this role, you will have the opportunity to: Various on-site service activities, including installation and maintenance of instrument, and software upgrades in case of instrument problems, including preventive Maintenance.Responding to a customer's service requestMaintain a favorable relationship with customersWaiting for emergency service calls during off-duty hours (on weekends and night shifts)Performing a variety of service tasks and challengesCooperation with team membersWork collaboration with relevant departmentCompliance with company policiescompletion of a training program The essential requirements of the job include: Experience: more than 2 years of experience in Chemistry or Diagnostic field services. Anyone who doesn't have a problem with overseas travel and domestic business trips. Major: Medical engineering department or electronics or mechanical engineering department of the same kindForeign Language: Preferential treatment for those with excellent English speaking, reading, and writing skill Computer utilization: MS Office availability and related program availability It would be a plus if you also possess previous experience in: Possessing technical attitude and understanding of the diagnostic industry, Patience and cooperation for positive minds and complex problem solving responsibility for one's work & communication skills with customers and colleagues At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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