Tamil Nadu, IND
9 hours ago
Field Service Engineer
It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. **_Key missions of the_** **_position:_** _We are seeking a skilled and dedicated Service Engineer to join our team, specializing in the Troubleshooting of field complaint and perform installation, commissioning and maintenance of Wabtec systems. The candidate will require to have a strong understanding of mechanical, electrical and Pneumatic circuit diagrams, electronic components, and their working principles. This role requires hands-on experience in troubleshooting, repairing of Electrical, mechanical and pneumatic systems._ **_Roles and responsibility are as_** **_below:_** **_Production_** **_Support:_** _Assist_ _in_ _the_ _Installation,_ _commissioning,_ _Testing_ _of_ _Wabtec system/Product_ _in_ _the_ _rolling_ _stock_ **_Field Complaint Resolution:_** _Troubleshoot and resolve the field complaints related to Wabtec systems, providing_ _timely_ _resolution_ _and_ _closure_ _of_ _the_ _complaints. Such_ _requirement relates_ _to_ _troubleshooting_ _the_ _Mechanical,_ _electrical,_ _electronics,_ _pneumatic or maintenance related issues and relacing the defective part to close the complaint within the contractual_ _timelines._ **_Installation_** **_and_** **_Commissioning:_** _Support_ _the_ _installation_ _and_ _commissioning_ _of_ _the_ _Wabtec_ _product_ _and_ _performing_ _the required testing. Enabling customer to perform the task in a right manner if_ _needed._ **_Retrofit, Maintenance and Repairs:_** _Perform retrofit, regular maintenance and emergency repairs on Wabtec products inline with procedure and site requirement._ **_Reporting and Documentation:_** _Report and record the field interventions performed by himself and_ _associated_ _team. The service engineer would require making a report of the issue and also get the Joint notes or associated document as needed by customer contract. Daily, weekly and Monthly reports to be submitted to manager._ **_NCR and Failed Part Management:_** _Maintain accountability for Non-Conformance Reports (NCR),_ _maintain_ _consumed spares/Failed part and site spares data. Organizing the dispatch of the defective parts from site to plant in co-ordination with plant team._ **_Customer Interaction:_** _Communicate effectively with clients to understand their issues and provide_ _clear_ _explanations of the work performed. Follow up the closure of Nonconformity reports and work orders_ _issued._ **_Travel:_** _Willingness_ _to_ _travel_ _across_ _India_ _to_ _various_ _sites_ _as_ _needed_ _for_ _warranty,_ _installation_ _&_ _Commissioning,_ _retrofit_ _and maintenance service for the customer order._ **_Safety, Quality, and Compliance:_** _Ensure all work is performed in accordance with our organization’s strict_ _safety,_ _quality, and compliance_ _standards._ **_People_** **_Management:_** **_No;_** **_Budget Management:_** **_No_** **_Required Candidate_** **_Profile_** **_Education/Training_** _What education and education level are necessary for the_ _position?_ **_Degree or Diploma in_** **_Mechanical / E_** **_lectrical &_** **_electronics._** **_Professional_** **_Experience:_** _How many years of professional experience in a specific professional area are required for the_ _position?_ _Minimum of 5 years of experience in a similar role (Field service) preferably in the transportation railways or Lifts and escalator with good troubleshooting skills_ **_Key Competences_** **_(Transversal/Professional)_** **_Competence &_** **_Level_** _Reading and interpreting circuit_ _diagrams :_ _Intermediate_ _Knowledge on software_ _installation :_ _Novice_ _Troubleshooting &_ _repair:_ _Advanced_ _problem-solving_ _abilities:_ _Advanced_ _Microsoft_ _Office:_ _Intermediate_ _Communication: English speaking and_ _writing:_ _Intermediate_ **_Languages:_** _English and_ _Hindi &_ _Any other regional language (is an added_ _advantage)_ **_Other_** **_Specifications:_** + **_Position will be initially in Western region, subsequently transferrable anywhere in the country_** + _Ability to learn_ _quickly._ _Agility to adapt to new environment/ business_ _strategies_ + _Collaborate with multiple_ _departments_ + _Passionate to lead and take_ _initiatives_ + Good attitude and interpersonal relationship **Who are we?** Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com **Our Commitment to Embrace Diversity:** Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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