IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

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IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

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Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

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We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

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Role Context

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The Field Sales Executive will consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL, you will own a territory and direct the largest, most complex and most strategically significant negotiations, reaching agreements that have significant impact on DPDHL’s bottom line.
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\nThe Field Sales Executive will maintain a high-level of customer service with existing customers and leverage relationships to expand business. Additionally, the sales professional will actively monitor and review customer sales activity and make adjustments to processes and strategies to help the business grow.

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Key responsibilities

\n\n\n\tEnsure to visit all clients in respective base within the 90-day call cycle\n\tBuild revenue streams with current customers and evaluate opportunities to increase the relationship through face-to-face visits, problem solving and administrative follow-up\n\tNew business potential is also to be investigated at all existing clients during visits\n\tEnsure to plan and perform 6 client visits per day, existing of maintenance visits, development visits and acquisition visits\n\tEnsure that the daily client visits are planned and scheduled a week in advance as far as reasonably possible\n\tResponsible for obtaining x4 First Time Buyers (FTBs) per month\n\tContinuously uncover opportunities for new business within assigned territory by cultivating leads and utilising your network\n\tDevelop and implement an approach to secure major account customers (prospects) in the shortest time possible\n\tEnsure that the % loss of customers per month remain as low as possible, but never exceed 10%\n\tPro-actively identify any risks to customer relationships and / or SPD figures and intervene accordingly to eliminate potential loss of revenue\n\tResponsible to manage customer concerns or complaints timeously and in accordance to DHL procedures in order to limit potential loss of customers\n\tEnsure effective pipeline management by upholding a pipeline strength of 40% (of total portfolio revenue) at all times\n\tResponsible for growing the Shipments Per Day (SPD) figures according to local / country objectives\n\tResponsible to strategically plan and execute best practice (in terms of sales) in order to continuously grow revenue with the respective territory\n\tCollaborate with Sales, Finance and Operations teams to maximise sales and revenue growth within territory\n\tEnsure that daily updates regarding client visits, client information, sales activity and any other required data are captured using the applicable CRM tools\n

Minimum Requirements

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Education & experience

\n\n\n\tMatric / Grade 12\n\tCommercial Degree/Diploma or related\n\t3 years previous experience in Field Sales within related industry\n\tValid Drivers License and own reliable transport\n\tStrong negotiation and communication skills (verbal and written)\n\n\n

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We are looking forward to your application.

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