Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
In this role, the Field Account Executive (FAE) is primarily responsible to facilitate customer and prospect meetings in order to identify and sell Concentra’s suite of services. The FAE is supported by a lead development representative who schedules initial meetings with qualified leads. The FAE will continue the customer through the buying cycle.
Responsibilities Strategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycleAnalyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the saleThoroughly research decision makers by persona and industry types in order to formulate solution value propositionWork with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales processFacilitates all customer meetings using various technologyIdentify internal Concentra stakeholders to include in customer meetings throughout the sales processGain formal commitment from customer to utilize Concentra’s servicesExceed sales targets and expectationsCoordinate the timely set-up of Concentra Service Package to ensure smooth implementation for customerCommunicate weekly achievements and customer pipeline status to Concentra leadershipMeticulously manage a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as neededMaintain thorough understanding of competitive landscape within territory
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications Bachelor’s Degree from an accredited college or university or equivalent experienceIn lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versaJob-Related Experience
Customarily has at least four or more years of sales experienceJob-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesExperience with solution and value-based sellingDemonstrated use of Zoom and/or other customer interacting technologyProven successful service sales experienceProficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.Strong negotiation and consultative sales skillsExcellent analytical and problem-solving skillsHigh ability to manage time effectivelyOutstanding organization and leadership skillsEffective communication skillsExceptional customer service skills Additional Data Employee Benefits401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
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