This position reports to
Service Operations Manager
Your role and responsibilitiesWorking within the Process Automation Energy Industries division, you will be part of a dynamic team of around ten people, working on new or evolving projects (mainly in France or abroad) on DCS and/or digital subjects.Reporting to the Field Services Manager, your practical experience and knowledge of knowledge of customer needs will help you not only to build strong relationships with relationships with customers, but also identify new business opportunities. business opportunities.You will be responsible forProvide remote or on-site technical customer supportExceed customer expectations by understanding and anticipating current and potential and potential needs Troubleshoot potential equipment failures; take proactive compensatory prevention measures and inform internal partners Propose product and process improvements within the business to improve operations and customer service.
Qualifications for the role3 to 5 years' experience in industrial automation and IT (SNCC / DCS), with knowledge of ABB products, see Emerson, Yokogawa or HoneywellProficiency in various programming languages Ability to travel in France and abroadCollaborative, solutions-oriented approach, with strong oral and written communication skillsEngineer in industrial data processing, control, automation; diploma type CIRA (ContrĂ´le Industriel RĂ©gulation Automatique) or equivalentGood level of written and spoken English
More about usBenefits: 100% reimbursement of public transport costs, target-based bonus etc.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory