Dedicated to innovation, our Surgical business unit is focused on identifying and solving critical, unmet needs in cardiac surgery. In understanding the challenges of open-heart surgery, we partner with surgical teams to deliver modern technologies intended to enhance patients’ quality of life and expand their potential treatment opportunities. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. **How you´ll make an impact** • Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs • Interact with KOL and proctors • Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. • Continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP. • Business Intelligence • Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs • Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. • Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management • Maintain the in-service of products; assure that customer is prepared to use the Edwards products • Validate software and hardware updates in the field as applicable • Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences • Perform routine reviews on clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist. • Other incidental duties **What you will need** Bachelor's Degree in related field Training knowledge in clinical / technical environment Required and Other: 1 year of previous knowledge related medical device and/or clinical experience Required **What else will help you** • Good computer skills in MS Office Suite and ability to operate general office machinery • Good written and verbal communication skills, presentation and interpersonal relationship skills • Good problem-solving and critical thinking skills • Good knowledge and understanding of cardiovascular science • Good understanding of cardiovascular anatomy, pathology and physiology • Good understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting • Ability to manage confidential information with discretion • Strict attention to detail • Ability to interact professionally with all organizational levels • Ability to manage competing priorities in a fast paced environment • Must be able to work in a team environment, including immediate supervisor and other team members in the section or group • Ability to build stable working relationships internally • Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide. For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.