Nexus-FACTS is excited to add a Family Responder for its innovative Family Response and Stabilization Services (FRSS) program!

This program crisis provides response and stabilization services to Hennepin County families with youth ages 5-18 everyday, 365 days a year, 24/7! Crisis need is defined by the family and services are driven by family’s cultural, community and clinical needs. Our Family Response Team de-escalates and addresses the immediate concern with the goal of responding in-home within one hour.

Our Family Response Team connects family with other supports with option of eight-week stabilization services to help promote well-being of the family.

Responsibilities:

Believes in and is inspired by the power of community work; delivers best-practice service throughout community settings as needed Identifies resources available and shares knowledge with family and providers on trauma exposure, its impact, and trauma focused Creates a high-touch experience for every client and family served and provides a timely response to requests for service Screens for trauma exposure and difficulties to be addressed and demonstrates competence in using screening tool results to enhance outcomes Develops and maintains community contacts and resource building with liaison relationships for seamless referrals Establishes a plan for families based on assessment with clinical supervisor oversight and emphasizes continuity of care and collaboration across youth service Communicates with client’s family and team regarding crisis support and stabilization Connects family system to resources with a warm hand-off in the determined priority areas; links client or family to crisis services if required Understands the potential for secondary traumatic stress and practices self-care strategies to mitigate these effects Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts and willingly shares knowledge, information and resources Emphasizes and supports cultural connections and supports multiple modalities of healing Provides complete and required documentation, within established timelines relating to planning and stabilization Complies with local office procedures for referrals and service; maintains high degree of ethical conduct, integrity, and confidentiality

Required Education and Qualifications

Bachelor’s degree in a helping field such as Social Work, Counseling or other Human Service field required. Pertinent equivalent community work and experience will be considered. 1+ years’ experience in crisis assessment and de-escalation, behavioral intervention, and/ or direct work with youth and families. Valid driver’s license and car insurance

Nice to Have:

Experience in crisis/mobile/residential or community work with children/youth and families Experience working within home and/or community settings Experience working in diverse communities and populations Bilingual candidates encouraged to apply! (Spanish and Somali speaking preferred)

Travel and Work Environment

Use of personal vehicle for regular local business travel will be required to support the clients and agency business offices or company sponsored events may be required. This is a hybrid position requiring in person, remote, and on the road. 

Schedule and Pay:

Weekends required  Scheduling between hours 7am-11pm $50,000 a year!

Nexus’ Comprehensive Benefits Include:

Four weeks paid time off (PTO) in the first year of employment Multiple options for health insurance coverage No-cost life insurance Short/long-term disability insurance 401k match NEW – Talkspace Therapy Benefit for the whole family NEW – Hinge Health Benefit for the whole family NEW – Carrot Fertility Benefit Tuition assistance and training opportunities Advancement pathways and internal promotion And much more!

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern Agility: Exhibiting flexibility and adapting quickly Responsiveness: Being quick, positive, and accurate Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: "Responder", "Family Responder", "Mental Health", "Social Work", "Community Work", "Crisis Assessment", "Community", "Family Support", "Crisis Intervention", "Caring Career"