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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Here's a job description for a Soft Services Executive who will work at a client site in Bangalore:

Job Title: Soft Services Executive

Location: Client Site, Bangalore

Job Summary: We are seeking a detail-oriented and proactive Soft Services Executive to manage and oversee soft services operations at our client's site in Bangalore. The successful candidate will ensure the delivery of high-quality soft services, maintain excellent client relationships, and contribute to a safe and efficient work environment.

Key Responsibilities:

Oversee day-to-day soft services operations, including cleaning, housekeeping, reception, mail services, and catering

Manage and coordinate with on-site service providers and vendors

Conduct regular inspections to ensure service quality meets client expectations

Develop and implement standard operating procedures for soft services

Monitor and control operational costs within the allocated budget

Handle customer complaints and resolve issues promptly

Ensure compliance with health and safety regulations

Prepare and submit regular performance reports to management and clients

Train and supervise soft services staff

Participate in client meetings and maintain strong client relationships

Qualifications:

Bachelor's degree in Facility Management, Hospitality Management, or related field

3-5 years of experience in soft services management, preferably in a corporate environment

Strong knowledge of soft services operations and best practices

Excellent communication and interpersonal skills

Proficiency in Microsoft Office suite and facility management software

Ability to work flexible hours as required

Strong problem-solving and decision-making skills

Experience with vendor management and contract negotiations

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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