Job Description

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees! We are currently recruiting for Facilities Management & Administration Manager to be based out of their office in Dubai.

Job Purpose:

The role is to ensure effective management of the facilities management and admin, focusing on physical security and Security system. Ensuring the bank is complying with Central Bank, Police and other regulations. This role is based within the Facilities Management and Administration team within the Support Service function. The Support Service function reports directly into the COO. The COO function aims to become a best-in-class operating function in the bank and this role plays a crucial part in enabling that purpose; the role is will serve the whole bank at all locations.

Job Responsibilities:

Manage projects, operations, and maintenance of Security system (CCTV, Access control, Intruder alarm etc.) and tele-Communications systems (PABX, Call recording etc.) at all company’s  locations. Ensure the compliance to Central Bank, local police regulations and CBD’s established policies and procedures. Communicate and take necessary actions with various authorities such as CBUAE, SIRA, Police, DED, DCD and others by being the Security systems Manager appointed by Bank as mandated by Central Bank of UAE. Manage the renewal of Bank’s licenses, accounts and other related issues within the time frame through various portals such as SIRA, Police, Civil Defense, AMAN, Trakhees, CBUAE, DED etc. Ensure timely installation and functioning of CCTV, Access control and alarm system during branch renovations or designing of new branches. Manage the Police/ CID inspections on site for Security systems and obtain necessary approvals to renew Bank’s licenses on time. Ensure prompt response to security system related incidents and report high-risk items to Management. Manage identified risk in accordance with the Operational Risk management guidelines. Deliver CCTV video footages to Police authorities and fraud prevention department during the investigation as required. Manage Head office parking by assigning, monitoring and controlling usage of HO basement parking for Staff as per policy. Review and update Facilities Management and Admin Policy and Procedures annually Ensure to achieve department objectives in cost and quality control. Provide management with periodical reports as agreed to update and help them to make appropriate decisions. Develop action plan and ensure issuance of ID cards to staff, visitors and outsourced are effectively managed and controlled. Provide professional guidance and deliver / organize training where appropriate to Security guards to assist in the development of their potential and to enhance knowledge based skills. Ensure to comply with the audit requirements, internal & external reporting obligations etc in line with the policy guidelines, to ensure high standards of uniformity & consistency across the company. The role holder is required to carry end2end responsibility to ensure effective Facilities Management and Administration focusing on security systems (including access control). Central Bank, Police and regulatory requirements for Security systems are different in each Emirate and are changing very often. The Job holder plays the key role to ensure that the Bank is meeting the regulatory requirements. It’s mandatory for banks to have a technically qualified Engineer to communicate Security system related information with Central bank and Police authorities.

Skills

Engineering Graduate in Electronics and communication or equivalent. Professional certifications in Security systems. Police certified Security systems Engineer. Analytical and review skills with the ability to draw the correct conclusions from reviews. Time management and organization skills with the ability to prioritize and multi-task. Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business/function. Ability to work professionally with various levels of staff and management, strong teamwork. Excellent written & oral communication and presentation skills including the ability to deliver clear and accurate messages to management. Sound judgment, keen sense of urgency and initiative, and high level of professional and personal integrity. Good team player, with strong interpersonal skills. A skilled communicator with the ability to communicate complex issues in a simple, yet impactful manner. Curious and innovative, balanced with a dose of action-oriented pragmatism. Logical thinker, with strong business planning and strategic thinking skills.

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