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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

An exciting opportunity has arisen for a Facilities Coordinator to join JLL’s Integrated Facilities Management business at one of our key accounts in Lyon France. The Facilities Coordinator will have the responsibility to deliver the Facilities services and will assist the Facilities Manager in France and Switzerland with administration and operational activities in accounting and finance, reporting, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team and have the capability to lead smaller operational projects.

What this job involves:

Client/Stakeholder Management

Provide superior customer service to meet on-site client’s expectations.

Procurement & Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works). As a start on specifically: Dining, Cleaning and Interior/Exterior landscapingAssist in the procurement of vendors and services as requiredKeep local Client informed of supplier/service performance

Finance Management

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate mannerEnsure prompt and accurate management of purchase ordersManagement of the administration related to the needs of the service; tables for tracking the sending of invoices, updating the database of GDV employees, management of Wifi-guest etc.

Health & Safety Management

Conduct regular audits to ensure safety procedures on site are in place and workingAssist in carrying out safety procedures when needed

Site Operations Management

Deliver the FM Services accordingly to the Client’s procedures and JLL best practices. Show with clients and employees always a positive and active behaviour and service minded approach.Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all timesProvide support for regular reporting packagesSorting and distribution of mail (except registered mail) or parcels - internal and externalCollect and box documents from reprography, 23 kg packagesEnsure all shipments leaving the reprography department (STACI)Administrator of the P4P badge management software in close collaboration with the HR department and the Horoquartz supplier.Monitoring of employee starters and leavers, internal office moves or changes within departments and update employee services accordingly.Rental car reception (SIXT) management. Receive car key, inform employee of their arrived rental car, hand over keys

Risk Management

Assist in the implementation and management of property risk management programSupport the implementation and monitoring of disaster recovering and business continuity plans (support on Merck’s local 2800 program)Follow established escalation procedures and incident reporting procedures

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

Fluent in FrenchGood knowledge of English Strong interpersonal skills to manage a wide range of service providersExcellent written and oral communication skillsStrong computer skills in Microsoft OfficeProficiency in using specific equipment: franking machine, envelope stuffing machine, software use, Fedex, Chronopost, GDVWillingness to help colleaguesAbility to solve problems or improve operations
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Missions

Soutenir les besoins ponctuels du FMÊtre capable de fournir les bonnes informations au technicien concernant l'entretien du bâtiment (CVC, problèmes d'électricité, etc.). Comprendre les exigences opérationnelles et techniques du site et s'assurer que les contrats en cours soient maintenusExaminer et effectuer des contrôles ponctuels pour s'assurer que les fournisseurs/prestataires de services respectent leurs obligations contractuelles envers le client. Veiller à ce que des inspections détaillées du bâtiment soient régulièrement effectuées et fassent l'objet d'un rapport en temps voulu.S'assurer que la gestion de l’outil de travail (Corrigo / GMAO) soit utilisé efficacement et que les demandes soient traitées en temps et en heure. S'assurer du bon suivi du plan de maintenance préventif Comprendre et respecter les normes EH&S de Merck et JLL et signaler toute anomalie. Gérer et aider à répondre aux besoins opérationnels du site tels que la réception, la préparation des salles de réunion (déplacement des cloisons, des équipements, etc.), l'interaction avec les propriétaires Soutenir en tant que membre clé de l'équipe à répondre aux situations d'urgence Établir et entretenir une relation étroite avec le client, les parties prenantes locales et les employés du client Travailler en collaboration avec les collègues de l'équipe des installations, tant au sein du compte Merck que dans le réseau plus large de Jones Lang LaSalleGérer la réception, le tri et la distribution du courrier recommandé, des colis, internes et externes.Gestion et suivi de la boite courriel de la réceptionGérer les convocations de la médecine du travail du site en lien avec l'administration de la santé au travail.Réceptionner et acheminer les appels téléphoniques Réceptionner les visiteurs (si nécessaire) pendant la pause déjeuner de l’agent de sécurité
 

Ce poste vous attire ? Voici le profil que nous recherchons

Français courantBonne connaissance d'anglaisSolides compétences interpersonnelles pour gérer un large choix de prestataires de services Très bonnes compétences en communication écrite et orale Solides compétences informatiques en Microsoft Office Maîtriser l'utilisation d'équipements spécifiques : machine à affranchir, machine de mise sous pli, utilisation de logiciels, Fedex, Chronopost, GDV Être prêt à aider ses collèguesÊtre capable de résoudre les problèmes ou d'améliorer les opérations

Location:

On-site –Lyon, FRA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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