Location: Ashby Ponds by Erickson Senior Living Join our team as a **_Facilities Coordinator,_** where you'll address residents' daily needs, coordinate activities for designated neighborhoods, and serve as a liaison between the General Services Department, residents, and staff. Responsible for the coordination of activities of the General Services Department for assigned neighborhoods. Serves as a liaison between General Services and residents/staff. Oversees the work of outside contractors. **What we offer** **Compensation: starting hourly rate is $24 an hour, commensurate with experience** + A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values + Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options + PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law + 401k for all team members 18 and over with a company 3% match + Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age + 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices + Growth Opportunities – grow with the company as we open new communities and expand on our existing ones! **How you will make an impact** + Communicate with new residents to explain the operation of each department within General Services + Investigate complaints, suggestions, and occurrences + Select and oversee the work of outside contractors for projects. + Audit all facilities for proper maintenance, repair, and cleanliness; coordinates needed repairs with the appropriate department(s) + Conduct surveys on services recently performed for residents and other departments + Coordinate re-occupancies of units in assigned neighborhoods **What you will need** + Minimum of 3 years of experience in an office environment or within a department with responsibility for facilities management + Valid driver’s license + Working knowledge of building systems + Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner + Customer service experience preferred + Ability to work autonomously Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.