Milan, Lombardia, Italy
45 days ago
Facchino ai piani - Housekeeping

A House Porter is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.

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What will I be doing?

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As a House Porter, you are responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience. A House Porter will also be required to greet guests and ensure corridors are kept tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nGreet guests in public areas and rooms in a warm and friendly manner\nEnsure corridors are kept clear at all times\nAchieve positive outcomes from guest queries in a timely and efficient manner\nMaintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times\nCarry out lost property procedures\nEnsure chemicals are used and stored correctly\nReport maintenance issues\nComply with hotel security, fire regulations and all health and safety legislation\nDispose of waste accordingly\nBe environmentally aware\nWhat are we looking for?

A House Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\nPositive attitude \nGood communication skills \nAbility to work under pressure \nAbility to work on own or in teams \nCommitment to deliver high levels of service to guests \nMethodical and well organised\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\nPrevious experience in similar role

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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