Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:                 Atrium Manager

LOCATION:        Food and Beverage

STATUS:            Full-time

SCHEDULE:       Schedules vary based on business levels

Year-round, full-time position, pay is dependent on skill set and experience. 

SUMMARY

As a manager you will work along with the food and beverage directors, a committed team of cooks, servers and restaurant attendants to provide quality food and beverage services and a dining experience that exceeds guest expectations in order to increase revenues and decrease costs.

Open year-round, the Atrium is a Snowbird staple offering breakfast and lunch, as well as a bustling après-ski scene during the winter. Located in the Cliff Lodge, the Atrium has floor to ceiling windows allowing for views of the Peruvian area of the resort.

WHAT YOU WILL DO

Provide a memorable food and beverage experience to guests.Continuously strive to increase revenues and decrease costs, under the direction of the Food and Beverage Director and Assistant Director.Ensure standards of appearance and sanitation are maintained daily.Maintain good safety practices of employees and guests throughout the property.Follow state policies and regulations for serving alcoholic beverages in a responsible manner.Maintain daily records including revenues and payroll and is responsible for monthly profit and loss statements.Complete nightly reports.Review daily sales.Adjust scheduling according to labor and sales figures.Ensure all guest needs are met during the meal in order to achieve a positive dining experience.Handle guest complaints in a professional manner.Be responsible for coordinating and communicating with front and back of house personnel to provide a dining experience that exceeds guest expectations.Reward and discipline as merited by employee performance.Assign, oversee and evaluate employee work performance.Maintain current training and certification records for all personnel.Recommend promotion, transfer or termination of employees based on performance evaluation.Provide directional flow of restaurant during service.Participate and work special events.Supervise inventory and purchasingTravel occasionally to the Salt Lake Valley.Have direct and continuous contact with guests.Have direct and continuous contact with co-workers, management and other departments.

WHAT YOU WILL NEED DO GET THE JOB DONE

You must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.Associates degree in related field. Additional related work experience may be substituted for education.2-4 years of job-specific work experience with demonstrated competence.Must be at least 21 years of age.Must be able to calculate, analyze and manage COGS (cost of goods sold), labor and any variable costs related to the restaurant.Ability to properly manage your time during operational hours making sure that it is spent wisely between guests, employees and managing the outlet.Demonstrate good operational planning skills to properly stream line business between take out and sit-down patrons.Food Handler Permit, Tips Cert, DABC background check.Ability to handle, process, maintain and protect guest personal information, including credit card information, in compliance with all company or department policies and procedures according to PCI rules and requirements.This includes privacy and confidentiality, reporting, storage and disposal of sensitive information. Will not share or disclose any guest personal or financial information to anyone unless authorized by the guest, manager or company or unless disclosure is permitted within departmental policies and procedures.Must demonstrate strong interpersonal skills, including excellent guest service, listening and oral communication skills and conflict management and dispute resolution skills.Must demonstrate competency in reading, writing and arithmetic with accuracy in counting, adding, subtracting, multiplying and dividing.Ability to learn menus and wine lists and display extensive knowledge in wine.Proficiency in handling large sums of money.Must direct staff activities and address guest issues while maintaining professional attitude.Requires judgment within policy guidelines and initiation of activities within job description and responsibility limitations.Knowledge and understanding of PCI DSS, including the safe and secure handling and maintenance of personal, financial and credit card information of guest/customers is preferred.

WORK SCHEDULE

Shifts vary, primarily day shifts.Weekends and holidays required, depending on business levels.

WORKING CONDITIONS

Must be prepared to stay overnight, if necessary, on occasional times of road closures.May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.Must be able to lift 35 lbs.Must be able to carry trays and other items needed for service.Must be able to stand for long periods of time.Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.Must be able to stand/walk during your shift.

WHY WORK HERE

Ski pass and comp ticket benefitsDiscounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employeesAvailable medical, dental, vision and accident insurance – benefits are available based on position and are subject to change401kDiscounts with Powdr partnersFree transportation to work: UTA Bus, Rideshare Vans, and Employee Blue Shuttles

 

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.

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Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.

If you are passionate about the outdoors, check out our open positions and apply online today!