Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

Supervise and coordinate the activities of F&B staff to maintain high service standardsGreet and seat guests, ensuring a warm and welcoming atmosphereMaximize sales opportunities through product knowledge and suggestive selling techniquesOversee the accurate and efficient processing of guest ordersManage the setup and maintenance of dining areas, including banquet spacesConduct regular team briefings and participate in departmental meetingsPromote restaurant specialties and ensure adherence to established service standardsHandle guest feedback and complaints professionally, escalating issues when necessaryImplement and maintain food safety and hygiene standardsCoach and train team members to deliver consistent, high-quality serviceCollaborate with kitchen staff to ensure smooth service operationsMonitor inventory levels and assist in ordering supplies as neededAnalyze sales data and suggest improvements to increase revenueEnsure compliance with all company policies and procedures
Qualifications
Bachelor's degree in Hospitality Management or related fieldMinimum of 2 years of experience in a similar role within the hospitality industryExtensive knowledge of food and beverage products and current industry trendsProven track record of providing exceptional customer serviceStrong leadership and team management skillsExcellent communication and interpersonal abilitiesDetail-oriented with strong organizational and multitasking skillsProficiency in restaurant management software and point-of-sale systemsAbility to work in a fast-paced, high-pressure environmentFlexible schedule with availability to work evenings, weekends, and holidaysUnderstanding of food safety regulations and hygiene standardsProblem-solving skills and ability to make quick decisionsPassion for the hospitality industry and commitment to guest satisfaction