**Position Summary:** The incumbent is responsible for providing AAA 4-Diamond customer service while supporting all Food & Beverage venues. The incumbent is responsible for baking and pastry production to provide service to Guests and Team Members in a professional, efficient, and courteous manner. All duties are to be performed in accordance with regulations, as well as departmental and Company policies, practices, and procedures, within the framework and intent of Gun Lake Casino Resort. **About Us:** At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings: **Love** : Love your brothers and sisters and share with them. **Truth** : Be true in everything you do. Be true to yourself and to your fellow Humans. **Respect** : You must give respect if you expect respect. Respect everyone, all persons, and all the things created. **Bravery** : To do what is right, even in the most difficult of times. **Honesty** : Be honest in every action and provide good feelings in your heart. **Wisdom** : We cherish knowledge; wisdom is used for the good of the people. **Humility** : Know that you are equal to everyone else, no better, no less. **In this Role:** + Maintain a professional and courteous attitude, ensuring positive guest interactions by always demonstrating Gun Lake Casino Resort’s AAA 4-Diamond service standards. + _Responsible for practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service” standards at all times._ + _Know where the MSDS booklet is located for your area and have an understanding of the booklet._ + _Display knowledge of all emergency procedures._ + _Follow set schedules and specific job duties._ + _Display and encourage teamwork in the department._ + _Communicate on a consistent basis with all managers and keep abreast of all department activities._ + _Adhere to all Company and department policies and procedures as well as all “Unsurpassed Service” practices and all other policies and procedures set forth by the Café Management Team._ + _Attend Team Member Huddles and look at the communication boards for pertinent information._ + _Follow the Recipe Book and Guidelines and have all necessary supplies to provide consistency and quality._ + _Maintain cleanliness, safety, and sanitation standards in accordance with department policy._ + _Ensure that the kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify a supervisor immediately if the kitchen and equipment are not in good working order._ + _Production will include baking cookies, muffins, pies, and various other approved bakery case items and wrapping the finished product. Preparing the ingredients for and constructing deli case sandwiches, wraps, salads, etc._ + Assist in the development of par expectations. + Develop ideas for new items to propose for production. + Work independently to ensure accuracy in production needs and quality assurance. + All other duties as assigned. **Essential Qualifications:** + Must be 16+ years of age. + High School Diploma or equivalent preferred. + Must have at least two (2) years of baking and pastry experience. Two (2) years of combined culinary and baking experience may be considered. Two (2) years of culinary school experience may be considered in lieu of experience. + Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. + Must manage time effectively with minimal supervision. + Must demonstrate sound judgment and mature decision-making. + Must possess and demonstrate great attention to detail in order to maintain the unit’s appearance and operating standards. + Must possess creativity and organizational ability. + Must be able to perform most work independently or as part of a close-knit team. + Must have working knowledge of baking terms. + Must have working knowledge of baking techniques and be able to demonstrate the techniques in a tasting if required. + Must be able to assist in training Baker I’s as needed. + Must be able to master the use of a large number of tools in order to produce quality baked items ranging from simple kitchen implements, such as a rolling pin to complex industrial mixing machines. + Must know basic math and be able to measure and weigh accurately, as well as follow recipes according to specifications. + _Possess the ability to work hands-on in any kitchen environment._ + Must work according to a production schedule that sets quotas for how many of a particular item must be produced each day. + Must be able to follow existing written recipes, as well as create, document, develop, and execute original recipes to present to supervisors for approval. + Must be able to obtain the required ServSafe Certification and keep it current. **Physical Requirements:** + Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols. + Must be able to lift 50 lbs with or without assistance. + Ability to read, write and input data into the computer. + Must have the manual dexterity to operate job-related equipment. + Must have the ability to access all properties and areas. + Ability to sit and work on a computer station for long period of time. **Work Conditions:** Work areas may be warm, cold, or noisy. Tasks may be required to perform from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. **Disclaimer and Conditions of Employment:** The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test. **Indian Preference:** The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies. Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.