**Way of Work: Remote** **Location: 290 West Nationwide Boulevard, Columbus, Ohio 43215** *** Must live within 3 hours of Arena District Office*** **Job Summary** Track external locate contractor performance and metrics and provide feedback to external locate leadership, Supply Chain, damage prevention leadership and other internal departments as needed. Administer the system access for external locators and ensure all locators have current operator qualification status for locating. Partner with external locate company leadership to resolve process issues, and lead process improvement initiatives based on feedback from both internal and external stakeholders. Participate and support weekly, monthly and quarterly meetings with external locate companies. **Essential Functions** + Builds and maintains effective, cross-functional working relationships across NiSource and with external locate contract partners. + Tracks external locate contractor performance and metrics to reduce damages and ensure accurate locates. + Provides feedback on locating results or process issues to external locate contractor leadership, Supply Chain, damage prevention leadership and other internal departments. + Administers the system access for external locators and ensure they have the required access to Maps & Records in order to accurately locate facilities. + Ensures all external locators have the proper and current operator qualifications for locating per the gas standards, and the documentation is maintained. + Partners with external locate company leadership and internal departments including IT, GIS, and damage prevention to identify and resolve process issues. + Partners with and support Supply Chain and damage prevention leadership for weekly, monthly and quarterly meetings with locate vendors. + Champions the development and implementation of continuous improvement initiatives to increase operational efficiency and customer satisfaction. + Shares learnings from root cause investigations and after-action reviews concerning Locate Damages across internal and external locator teams **Required Qualifications For Position** + Bachelors degree or equivalent experience + 1-3 years Relevant Work experience + Project management and execution skills. + PC software proficiency (Word, Excel, PowerPoint). + Willing to travel as needed + DL NUMBER - Driver License, Valid and in State + The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. **Work Authorization** Authorized to work in the United States without requiring sponsorship. **Inclusion & Diversity** Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. **Equal Employment Opportunity** NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. **By applying, you may be considered for other job opportunities.** **Safety Statement** Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. **Salary Range:** $67,900.00 - $101,900.00 **Posting Start Date:** 2025-01-27 **Posting End Date (if applicable):** 2025-02-11 **Please note that the job posting will close on the day before the posting end date.** At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.