**Purpose and Scope:** + Administration, configuration, and enhancement of the SAP Signavio platform, ensuring that it supports the discovery, documentation and optimization of business processes across the company. + Creation and enhancement of management and business relevant process flows and process analyses within the “Process Documentation” and “Process Mining” area + Taking over the Project lead role of Process Excellence implementation projects **Responsibilities:** + Close collaboration with the business to understand their challenges, business scenarios and business processes + Analyzing business needs, providing expertise on possible solutions and implementing & deploying those solutions to the customer + Make use of the full potential of the SAP Signavio Process Suite to identify process improvement opportunities + Technical maintenance of the SAP Signavio infrastructure, ensuring optimal performance, data security, and data integrity + Support training initiatives to the Process Excellence user community and provide guidance in best practices in process management and troubleshooting assistance as needed + Stay updated on the latest trends in SAP Signavio and business process management to recommend and implement enhancements + Prepare, maintain and update of new and existing support documentation + Assist in building up an active Process Excellence community **Qualifications:** + Bachelor's or Master's degree in Business Information Technologies, Computer Science, Business Informatics, Business Administration or a comparable degree program + Minimum of 3 years of professional experience especially in business process management and **process mining** + Excellent analytical and problem-solving skills + Good communication skills and the ability in supporting business together with a deep understanding for customer needs + Team player by contributing, learning and sharing new knowledge and ideas + Good knowledge of moderation and presentation techniques + Experience with agile methodologies (e.g. Scrum, Kanban) + Ability to work effectively in a globally dispersed team and business partners + Highly developed and proven understanding of business process management concepts, BPM technology, etc. and familiarity with process modeling notations, ideally BPMN 2.0 + Deep understanding of business processes such as Order-to-Cash, Source-to-Pay, etc. and their typical improvement potentials + Extensive knowledge and hands-on experience with at least one business process management & process mining tool (e.g., **Signavio, Celonis, ARIS** ). Certification is a PLUS + Strong technical knowledge especially with SQL in regard to data transformation & analytics as well as database technologies, ETL, and programming (JavaScript, Python, R) + Experience working with **SAP ECC/HANA** + Fluent in English is a must (written and spoken) + Additional languages are an advantage but not essential + **Flexible working schedule with late night/early morning support hours if needed as main stakeholders working in CET & EST time zone.** Preference will be given to candidates based in North Bangalore. The role will begin as a remote position and transition to a hybrid schedule, requiring in-office presence three days per week.