Company Description

Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years.

We are set to enhance our vision with an upcoming £14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members.

With the biggest poker room in the UK, including 35 poker tables & home of one of the largest tournaments in Europe, what’s not to love?

Join our elite poker team today, during this exciting time of positive change  & great opportunities.

At Grosvenor Casinos, we're committed to becoming the UK's most loved casino group. Our venues are more than just places to play—they're community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we're here to excite and entertain!

As we embark on an exciting period of growth, there's never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It's a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone. 

Job Description

Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

You will;

Welcome customers warmly in to the businessLive our values of Service, Teamwork, Ambition, Responsibility and SolutionsWork with your colleagues to provide efficient and dynamic serviceDeliver an excellent quality experience by evaluating individual needs and acting upon this informationShow immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold'em and Omaha.Providing an exceptional customer experience, representative of our values.Maintain the security of the game, cash and assetsEnsure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Candidates must be fully experienced at dealing both NLH (No limit hold'em) as a minimum, and ideally PLO (Pot limit Omaha), to a professional level. 

The pay rate for experienced dealers that can professionally deal both variants is £14.90 per hour. For applicants that are proficient in NLH only, the rate is £13.48 per hour.

As a valued team member, you'll receive a number of benefits, including a £1,000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues.

QualificationsPositive attitudeExperience of working successfully in a hospitality rolePrevious experience working as a poker dealerFanatical about delivering unrivalled customer experienceAbility to collaborate with the wider businessComfortable with change and ability to embrace new ways of workingGood interpersonal skills and conflict resolutionAble to work shifts at any time of the day, including weekends and bank holidays.Minimum 12 months Casino Poker Dealing experience

* Our generous £1000 joining incentive is paid out in two installments of £500 after 6 months & 12 months! (Terms & conditions apply).     

Additional Information

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