Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Direct Financial Advice is the telephonic financial advice business unit within Personal Finance in Old Mutual. As a Financial Advisor in the Full Advice Space, you will have the opportunity to work in a telephonic environment providing clients with financial advice and intermediary services to help them make sound financial decisions and achieve their financial objectives. You will be enabled by receiving comprehensive in-house training, the necessary system and management support to assist you in building a successful career as a Financial Adviser. The role is about championing our valued customers to achieve their lifetime financial goals.

This role has been identified to provide customers with financial advice and intermediary services under the FAIS Act and, as a result, the successful candidates must therefore comply with all FAIS requirements of a matric or equivalent, including the Fit and Proper requirements of Honesty and Integrity (e.g., be clear of any offence relating to fraud, dishonesty and/or any professional misconduct) as well as competence and relevant qualifications.

Key areas of responsibility

Financial Advice

Providing a full spectrum of personal financial planning solutions and advice i.e., personal risk protection, investment solutions, estate planning, retirement planning, tax planning and advice to ensure customers address their short, medium and long-term financial needs, thus enabling them to achieve their current and future personal objectives and attain financial security.Determine clients' current income, expenses, insurance coverage, tax status, financial objectives, risk appetite or tolerance, investment experience and other information needed to develop an appropriate financial plan and implement suitable financial planning recommendations.Ensure the recommended financial solutions and/or investment products addresses the client’s specific needs – e.g., investing for retirement, education, emergency fund, investing for growth, general savings, retirement income, business assurance, death, disability, critical illness, funeral etc.Advise and inform clients on the benefits and features including fees and charges associated with all the risk protection and investment solutions for them to make informed financial and investment decisions.Review clients' financial plans and investment portfolios regularly to determine whether life situation changes, economic changes or market or investment performance indicate a need for portfolio changes and investment funds switches.Identify and implement necessary changes and updates in the client’s holistic financial plan and investment portfolios.Monitor local and global financial or securities markets, industry and economic trends to ensure investment performance and expected returns is in line with the customer’s objectives, investment strategy and their risk appetite. Ensure compliance to rules, guidelines, legislation, organisational processes and procedures in order to minimize any advice and business risk.Use appropriate financial planning and investment tools, applications and technology in a professional, client centric manner.Timeous execution of leads to ensure a seamless customer experience for prospective and existing clients.Managing information and effectively apply any changes in operational requirements, new products, campaigns, rate changes, rulings, industry regulations and training updates.Effectively handle client queries professionally and providing necessary financial advice.

Productivity

Meet and exceed set sales targets and business objectives in a telephony based financial planning and advice environment.Identifying new creative means of achieving sales/campaign goals (within compliance regulations).Working towards achievement of sales targets within a diverse team.Quality management of ALL outputs, with a customer first approach.Optimal operational efficiencies must be maintained.Adapt and change to fit in with changing business operational requirements.

Continuous Learning

Managing information regarding new products, rate changes, rulings, training updates etc.Keep abreast of developments and trends in the investment and individual life industry – structured and self-learning.Ensure commitment to the FAIS Fit & Proper qualification requirements.

Minimum Requirements

Matric Must have minimum 18 months’ experience as a Financial AdviserCompleted RE5 and Class of business relevant to the product categories registered inFAIS Qualification if applicableFit and proper Must have experience reaching steep sales targets.Strong level of computer literacy (including Ms Office) to interface with multi-system technology.No Criminal RecordNo ITC

Skills

Competencies

Action Oriented

Balances Stakeholders

Builds Networks

Collaborates

Communicates Effectively

Customer Focus

Drives Results

Ensures Accountability

Education

Closing Date

13 February 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!