Honeywell Academy helps customers to maximize the value of their Automation System investment by delivering globally consistent, innovative and flexible learning and competency solutions.
The role of an CX Training Professional is to deliver technical trainings on certain Honeywell Process Solutions product lines (TPS, Experion PKS, PMD, QCS, FSC, SM, SM-SC, PHD etc) both for customers and internal Honeywell employees and to provide quality technical training either in a Honeywell Academy location, on a customer-site or virtual, compliant with HPS quality standards and procedures.
Key ResponsibilitiesPrepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell Academy Quality proceduresContinuously update training equipment hardware and software in accordance with the latest releases of training coursesMaintain technical knowledge as Subject Matter Expert on 3 or more areas of expertise, and be able to deliver trainings on these subjects as a certified instructorDesign and deliver tailored courses in line with specific customer requirements, this by collecting and selection of standard training materials from standard courses into a customer specific tailored course.Collect student feedback after training deliveryLiaise with HA DE Organization to review new courses and provide feedback on the current courses to improve customer experience.Be familiar with virtual and remote training delivery technologies to provide trainings for both classroom based and remote trainingsSupport in training logistics & operations.Seek new business growth by talking to customers, understanding their training needs and entering Sales LeadsProvide solutions to training requests and assist in the production of proposals.Assist sales and marketing teams with presentations and support to customersYou Must Have Minimum bachelor’s degree in technical/engineering (on process automation)Applied knowledge with Microsoft server operating systems and VMWareCertified in presentation and facilitation skills.Further qualification in training/education is an asset.5+ year of Field Service Specialist experience (CEAT L3) or equivalent. Demonstrated project management skills.Experience in delivering trainingWe Value
It is highly desirable to have automation control systems experience (preferably on the implementation and maintenance of Honeywell systems ( TPS, Experion PKS, PMD, QCS, FSC, SM, PHD systems, etc.)We are an equal opportunity employer and\nvalue diversity at our company. We do not discriminate based on race, religion,\ncolor, national origin, gender, sexual orientation, age, marital status,\nveteran status, or disability status. We will ensure that individuals with\ndisabilities are provided reasonable accommodation to participate in the job\napplication or interview process, to perform crucial job functions, and to\nreceive other benefits and privileges of employment. Please contact us to\nrequest accommodation.
Join us now and be part of a global team of\nthinkers, innovators, dreamers, and doers who make the things that make the\nfuture!
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