Company Description

Anantara Bophut Koh Samui Resort is a luxury beachfront retreat located on the serene shores of Bophut Beach, Koh Samui, Thailand. Surrounded by lush tropical gardens and the crystal-clear waters of the Gulf of Thailand, the resort combines traditional Thai charm with modern elegance to create an unforgettable experience for guests.

The resort offers world-class amenities, including spacious and stylish accommodations, fine dining restaurants, a full-service spa, and recreational facilities such as an infinity pool, fitness center, and water sports activities. Its proximity to the Fisherman's Village, a popular cultural and dining hub, adds to its appeal as a destination that blends relaxation with vibrant local experiences.

Whether hosting romantic getaways, family vacations, or corporate events, Anantara Bophut is renowned for its warm hospitality, attention to detail, and commitment to creating personalized experiences for its guests. The resort is part of the Anantara Hotels, Resorts & Spas brand, which is celebrated for its dedication to luxury, sustainability, and immersive travel experiences worldwide.

Job Description

The Executive Housekeeper is responsible for overseeing and managing all aspects of the housekeeping department, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across the resort. The role requires exceptional leadership, organizational, and operational skills to maintain excellence in guest experiences and align with the brand standards of Anantara.

Qualifications

1. Leadership & Management:

Lead, mentor, and motivate the housekeeping team to deliver impeccable service and maintain high morale.Plan and implement training programs to ensure staff competence and compliance with operational standards.Supervise daily operations of housekeeping, laundry, and public areas to ensure efficiency and quality.

2. Operational Excellence:

Develop and implement cleaning schedules, ensuring timely and thorough maintenance of guest rooms, public spaces, and back-of-house areas.Conduct regular inspections to maintain hygiene, cleanliness, and aesthetic standards.Ensure compliance with health and safety regulations, including fire safety and hygiene protocols.

3. Financial Management:

Manage departmental budgets, including cost control for cleaning supplies, amenities, and staffing.Prepare monthly reports and performance metrics for the housekeeping department.Optimize resource utilization while maintaining quality standards.

4. Guest Service:

Collaborate with other departments to meet and exceed guest expectations.Handle guest complaints or requests related to housekeeping promptly and professionally.Continuously seek ways to enhance the guest experience through attention to detail and proactive service.

5. Sustainability:

Implement environmentally friendly practices, such as reducing waste and using sustainable cleaning products, in line with Anantara’s sustainability initiatives.

Qualifications & Skills:

Education: Bachelor’s degree in Hospitality Management or related field (preferred).Experience: Minimum 5 years of experience in housekeeping operations, with at least 2 years in a leadership role, preferably in a luxury hospitality setting.Skills:Strong leadership and team management abilities.Excellent organizational and multitasking skills.High attention to detail and commitment to quality.Proficiency in budgeting and cost management.Strong communication skills in English (additional languages are a plus).